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S8 stop working

Discussion in 'KONTROL S5/ KONTROL S8' started by Larryon, Oct 10, 2018.

  1. Larryon

    Larryon New Member

    Messages:
    1
    Hello administration.
    I have been trying to contact you for 2 weeks already, first I received an answer, asked to send the video, and I sent it. My problem is that the controller has stopped working for no apparent reason. To be honest with such a global company, it’s not very professional not to respond for 2 weeks. I, as I know, still have a manufacture warranty. and i would love to resolve my problem asap. Thank you.
     

    Attached Files:

    Larryon, Oct 10, 2018
    #1
    • Like Like x 1
  2. ksmooth

    ksmooth New Member

    Messages:
    12
    have you tried switching out your power supply....that worked for me 2 times now it has stopped altogether
     
    ksmooth, Mar 5, 2019
    #2
  3. Almaz

    Almaz Well-Known Member

    Messages:
    809
    the same thing, the s8 today stopped turning on, also did not respond to my 3-4 support messages for the last 3 months, hmm ..
     
    Almaz, Apr 25, 2020
    #3
  4. BeatNicker

    BeatNicker New Member

    Messages:
    2
    The same procedure with my S8 and the same problems to get in contact with the support of NI.

    The controller has hs own life and decides by himself, if he is willing to turn ON or staying OFF.

    Sometimes it helps to disconnect the power unit for several days, but not in every case.
     
    BeatNicker, Jul 21, 2020
    #4