1. IMPORTANT:
    We launched a new online community and this space is now closed. This community will be available as a read-only resources until further notice.
    JOIN US HERE
NOTICE:

Our Traktor Pro Public Beta is available again in our new online community. Join us if you want to try new features.

MORE INFO

Selling Traktor Pro license after Traktor Scratch Pro upgrade?

Discussion in 'TRAKTOR PRO / TRAKTOR SCRATCH PRO' started by verbal, Jun 12, 2010.

Thread Status:
Not open for further replies.
  1. verbal

    verbal New Member

    Messages:
    17
    I've searched the forum and been all over NI's site but I haven't found much info on this.

    I currently own a Traktor Pro license and I'd like to upgrade to Traktor Scratch Pro. Once I upgrade to TSP, I'd like to sell my Traktor Pro key.

    For this to happen without any issues, does it matter how I purchase Traktor Scratch Pro? Do I have to purchase the crossgrade from NI for $559? Or can I purchase it in a retail store?

    Can I sell my Pro license regardless, no matter how I purchase it? Or are there specific steps I have to follow for this to go smoothly?

    Thanks for any help. Apologies if this has been covered somewhere and I just couldn't find it.
     
  2. Karlos Santos

    Karlos Santos Rocket Man

    Messages:
    12,126
  3. verbal

    verbal New Member

    Messages:
    17
    :)

    I emailed them but I thought I'd see if anyone here has done it.. Plus, a search shows that NI isn't the quickest in answering questions like this. If at all.
     
  4. chachakoala

    chachakoala NI Product Owner

    Messages:
    449
    If you upgraded from TP to TSP, then the two licences are linked. If you sell your TP licence, you'll have to fill in a formular and sent it to NI so that the licence is transferred to the new owner. They may check that your TSP is an upgraded licenced one.
    You can't sell your TSP upgrade licence to someone who doesn't have TP. The upgrade licence would not be valid.
    You CAN sell your TP licence, it will be valid for the new owner but your TSP upgrade licence would not be valid anymore.
    I'm saying this on a legal point of view.
    I may be technically wrong though
     
  5. verbal

    verbal New Member

    Messages:
    17
    Bump for weekday crew.
     
  6. Karlos Santos

    Karlos Santos Rocket Man

    Messages:
    12,126
    Dude you will not get an Official answer on registration issues on the Forum.

    Only Registration Support can advise on these matters and they will only do it personally to you as all issues are different.

    What is your Ticket Number, i will escalate it.

    Karlos
     
  7. verbal

    verbal New Member

    Messages:
    17
    Ticket# 2010061210003721

    Thanks.
     
  8. AudioRapture

    AudioRapture NI Product Owner

    Messages:
    2,892
    It can easily take 2 *business* days for them to reply. I have always gotten an answer; if you ask on the weekend, you might not get an answer before Tuesday.
    Also, the important part is to use an e-mail address that is active and allows you to read messages that are flagged as spam.
     
  9. square_eyes

    square_eyes New Member

    Messages:
    5
    Hi, I have the same question but I don't think it has been made clear.

    This will be for the crossgrade pack, not the upgrade pack.

    Can you sell your bought and paid for Traktor Pro license after buying the crossgrade pack, which appears to come with an unlinked separate license. The only stipulation is that you own Traktor Pro at the time of purchase.

    How did you go with asking support?
     
Thread Status:
Not open for further replies.