Serial locked

Discussion in 'NATIVE ACCESS' started by Sofia Valenzuela, Jan 4, 2018.

  1. Sofia Valenzuela

    Sofia Valenzuela New Member

    Messages:
    3
    Hello,

    I tried to reinstall the Alicia's Keys on my computer but native access keep telling me that my serial was locked by customer support. I opened 2 tickets, one of them 2 weeks ago and I haven't heard from them. This is very frustrating, specially because I need that vst to finish a project. Can anyone help me with this?

    Thanks
     
  2. djbrown15

    djbrown15 Member

    Messages:
    148
  3. Sofia Valenzuela

    Sofia Valenzuela New Member

    Messages:
    3
    Thank you for your response, I submitted 2 tickets already. I have been waiting for 15 days now.
     
  4. djbrown15

    djbrown15 Member

    Messages:
    148
    Sorry. Yea I know. Their customer service is attempting rival Comcast's.
     
  5. Sofia Valenzuela

    Sofia Valenzuela New Member

    Messages:
    3
    It has been almost 3 weeks now, no answer. This is ridiculous. I am not buying any of their products anymore, what's the point if I can't even use them?