serious distortion bug with A200 Authentic Phaser preset

I started a new thread about this becuase the original thread title doesn't point out that this is a serious bug and potentially dangerous to one's ears. Just trying to bring this to NI's attention.

here is the original thread:

http://www.native-instruments.com/forum_us/showthread.php?t=48582

 

Markus -

are you aware of this problem?

 

We are looking into this issue, but so far we are unable to replicate it on our test systems.

Everybody who experiences this problem, please post your computer configuration here. This could be very helpful for us to find the underlying issue.

Regards, Thomas

 

Hi Thomas -

here is my setup:

Mac Pro (quad core)

2GB RAM

10.4.9

M-Audio Oxygen 8

Firewire Audiophile/Internal souncard

Live 6.0.7

the bug happens in both the plug-in and standalone

let me know if you need any more info

 

Thomas -

the bug does not affect every key. Here are some it does affect:

C2
F2
F3

the velocity has to be high for the bug to occur

 

the bug happens when you load this preset in Kontakt 2 also. the samples affected seem to be the "Hard 2" group.

it is especially present if you play note F2 at 127 velocity.

however, if you preview this sample (Hd2019.wav) in Kontakt by hitting the "play" button in the Loop Editor the sample sounds fine with no distortion.


also - the distortion only occurs on the right channel and not the left.

hope this helps you guys find this bug because it sounds really nasty

let me know if there is anything else you might want to know that could help you figure this out

 

Thanks, that should be helpful. I have forwarded that info and will keep you posted.

Regards, Thomas

 

any update on a bugfix release?

 

Hi.

I just found this bug during a gig. My band and the audience almost became deaf!

My computer setup is

Macbook Pro Santa Rosa (1.4GHz, 4gigs of ram, Ableton Live)

It's in the Authentic Phaser preset. The following notes give the distortion bug at full velocity (it sounds like some distorted open hihat) assuming C3 is middle C:

E1, F1, A#1, C2, C#2, E2, F2, G#2, A#2, C3, D#3, E3, F3, G#3, A3, C4, D#4, E4, F4, F#4, G4, G#4, A4, A#4, C5, F5, C6

It's only in the right channel and the worst distortions come usually from C's and F's and some of the above only have slight distortion.

I hope it gets fixed.

 

what's going on with this? this is a pretty serious bug - it can really cause damage to one's monitors/speakers or even worse one's ears.

you NI guys have known about this for almost 5 months now

 

Brand new user here,

I have updated to EP 1.5, and seem to have the exact same issue affecting every single instrument within the library (no exaggeration - it seems each and every instrument has the same distorted sound). I've tried re-installing, but still no change.

EP Original however, still works fine.

Computer specs are;

Toshiba Satellite A200/H01 Notebook (Model# PSAF6A-02H01N)
Windows Vista Home Premium
Intel Core 2 Duo T7100 (1.8GHz) 800
RAM 2048MB DDR2 (2x1024MB)