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Service Center Needs Additional Testing

Discussion in 'Product Installation and Activation (Archive)' started by MartinHines, Sep 19, 2007.

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  1. MartinHines

    MartinHines NI Product Owner

    Messages:
    967
    Kay,
    First just to be clear, I don't work for NI so this is all MY OPINION based on reading and understanding the NI license.

    -- I interpret the NI User License to mean that each product (Kontakt, Guitar Rig, etc.) can not be running on multiple computers at the same time. A specific product (e.g. Kontakt) can be installed and activated on multiple computers, but just not running at the same time. For example, you could install Kontakt on 2 computers (one at your studio, one on your laptop) and you would be fine as long as you aren't running those computers at exactly the same time.

    -- Your license is platform independent. The "use a product on only one computer at a time" is true whether you have PC installs, Mac installs, or both.

    -- You raise an interesting question about different versions of the same product (e.g. Kontakt 2, Kontakt 3). I am not sure if these would (or should) be considered to be one product (Kontakt) or two products (Kontakt 2 and Kontakt 3). Given the products you own, with the exception of Massive, I would think these would all be considered to be under the same "bundle license", since Komplete 2 was the only product you purchased at full retail (i.e. all of your later products were able to be purchased at discounts or special prices BECAUSE you already owned Komplete). For example, you could not have purchased Komplete Care without having first purchased Komplete.

    I would think (guess) the "only run one copy at a time" rule applies to each product (e.g. you can't run Kontakt 2 on one computer and run Kontakt 3 on a different computer at the exact same time).

    If by "Operator" you are referring to a different person (i.e. you are talking about installing software on another person's computer) this definitely violates your User License. Also (as I stated above) the platform (PC or Mac) doesn't matter. You have a single user license for the Komplete products.

    I believe so. As far as I can tell, the "free download" of Massive for KC2006 owners does not tie that license to your Komplete license. I believe others have already sold their individual Massive licenses. To do this, you need to contact NI Registration Support and have them delete the serial number from your account. Otherwise the new owner will receive a "serial number already in use" error when they try to register it.

    Unfortunately, I think you really only have TWO separate licenses:
    1) Komplete: this really covers everything you have paid for, and all of these are probably tied to one another because of the prices you paid for them (i.e. you were able to buy Komplete Care because you own Komplete 2, Komplete 3 update because of Komplete 2, Komplete 4 because of Komplete 3, etc.)
    2) Massive

    Therefore, ignoring the Massive license, if you wanted to run multiple copies of the same product (e.g. Kontakt) on multiple computers at the same time, each computer would need its own license. For example, if you wanted to run any version of Kontakt on two computers in your studio at the same time, you would need two Kontakt licenses, and you currently only have the one license.

    ** Warning **
    As I stated at the beginning, all of this is just MY INTERPRETATION of the NI License. If you want a definitive answer, I would suggest contacting NI directly.
     
  2. Kay Boarder

    Kay Boarder NI Product Owner

    Messages:
    192
    Hello Martin !

    thx a lot for your precise reply which makes clear a lot.

    Sure, I don´t want to run p.ex. Kontakt 3 and/or Guitar Rig 3 on 2 machines simultaneously,- but maybe some of the producs of Komplete 3/4 on one of the machines and Absynth 4 / FM8 / Battery 3 / Kontakt 3 and Guitar Rig 3 on the other. I will contact the registration support if the time is comming do go such way and I think this will be possible.

    Depending on the "operator" for Logic use on a Mac, I understand clearly what you mean.
    But this is somewhat different for me:

    If we install my NIs software "momentary" on his machine and in my studio for rendering audio in Logic and don´t use my copies on my PCs at the same time,- this must be possible too if the software will be deinstalled from "his" machine after the work is done.

    It´s just,- I don´t have a Mac G5 actually.
    If I would have one myself,- it would be possible to install the Komplete Bundle(s) partially on 2 PCs and a Mac IF not any copy of the plugins is running twice on any machine,- isn´t it.

    AFAIK,- Service Center would recognize which plugins of the Komplete Bundle(s) are or will be activated on which machines.
    Will say,- if Kontakt will be installed on the Mac because of using 8GB of RAM instead of 1 or 2GB on the PCs,- this must be possible if Kontakt isn´t been selected during installation on the 2 PCs and therefor not used on these,- regardless who´s the "owner" of the computers being used in my location,- isn´t it ?

    thx again

    K.B.
     
  3. MartinHines

    MartinHines NI Product Owner

    Messages:
    967
    I believe installing ANY NI product on another person's computer (i.e. one you do not own) would violate your NI single user license, regardless of whether or not you are running your own computers at the same time.

    Your license is a single user license (i.e. you) and not a site license. Therefore YOU are the only person who can use/run the software.


    After you physically install NI software on any computer, the Service Center application uses the internet to "talk" to an NI Registration server. That server only validates the Serial Numbers associated with the products, then sends back authorization codes.

    Service Center will not keep track of which products are installed on which computers. It basic function is really just a "does this person own a license for each product?" check. Therefore from a technical view it doesn't matter whether you install every product from Komplete on a computer or just a few products.

    As I mentioned earlier, you can technically install and authorize your NI products on ANY number of computers. NI USED to have a "maximum of 2 simultaneous activations" check in their authorization processes, but they have now removed that check. Therefore if you installed NI products on 3 computers, all three activations would be logged/registered on the NI server. If you installed NI products on 10 computers, all 10 would be logged, but all 10 WOULD activate.

    Another way of saying this would be:
    -- PAST: NI only allowed two different computer activations for each user
    -- CURRENT: NI allows an unlimited number of computer activations for each user BUT you are still legally bound by the User license agreement.
     
  4. Kay Boarder

    Kay Boarder NI Product Owner

    Messages:
    192
    Hi Martin !

    O.k. and many thx for all your input and friendly replys here.

    regards

    K.B.
     
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