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Service Center Self-Updates repeatedly

Discussion in 'Product Installation and Activation (Archive)' started by Defekt, May 20, 2009.

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  1. Stephan @ NI

    Stephan @ NI NI Team NI Team

    Messages:
    223
    Hello,

    we are sorry for the difficulties you have. We are still investigating, and currently think that one reason for this can be that the data is transmitted to slow, for whatever reason.

    Currently, with Service Center 2.0.6 freshly installed, you should see Service Center self-updating and then restarting two times, not more. Actually, if it requires a further restart, then something has went wrong. Your choices are now:

    • remove the Service Center folder, re-run the Service Center 2.0.6 installer and try again
    • remove the Service Center folder, remove your computer from the internet, then run the Service Center 2.0.6 installer, start Service Center and do an offline activation

    We hope to have isolated the problems and a fix as soon as possible.
     
  2. andymason

    andymason New Member

    Messages:
    6
    re:

    Hello,

    we are sorry for the difficulties you have. We are still investigating, and currently think that one reason for this can be that the data is transmitted to slow, for whatever reason.

    Currently, with Service Center 2.0.6 freshly installed, you should see Service Center self-updating and then restarting two times, not more. Actually, if it requires a further restart, then something has went wrong. Your choices are now:

    * remove the Service Center folder, re-run the Service Center 2.0.6 installer and try again
    * remove the Service Center folder, remove your computer from the internet, then run the Service Center 2.0.6 installer, start Service Center and do an offline activation


    We hope to have isolated the problems and a fix as soon as possible.
    __________________
    Tech Support
    Native Instruments, Berlin


    Nope, doesn't work......how long has this been an issue for now?

    how long have you been "investigating" this now?

    why cant you sort this out?

    I am 1 of many MANY disgruntled customers it seems....

    i just installed some hardware uad 2 card & registered & activated it...all in about 5 minutes!

    not happy at all
     
  3. Stephan @ NI

    Stephan @ NI NI Team NI Team

    Messages:
    223
    Hello andymason,

    I am sorry that my tips still did not help. So if both choices given in my last post did not work for you I would recommend to contact registration support under

    http://co.native-instruments.com/regsuppfrm

    Please give us a description of the problems

    - when you do the offline activation (if you tried this)

    - when you do the online activation (if you tried this)

    Thanks for your cooperation.
     
  4. Crizzly

    Crizzly New Member

    Messages:
    5
    so one thing i've been told was to connect my laptop to the internet with an ethernet cable and well it worked

    try that i guess if you're still having problems
     
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