1. IMPORTANT:
    We launched a new online community and this space is now closed. This community will be available as a read-only resources until further notice.
    JOIN US HERE

Service Centre Stopped Working

Discussion in 'Technical Issues (Archive)' started by shonkyboy, Jul 5, 2011.

  1. shonkyboy

    shonkyboy New Member

    Messages:
    11
    Hi - my service centre keeps crashing - i downloaded and reinstalled it - but every time i start it i get a Windows Dialogue box saying
    "Service Centre Stopped Working"
    error code;
    Problem signature:
    Problem Event Name: BEX
    Application Name: ServiceCenter.exe
    Application Version: 2.2.5.596
    Application Timestamp: 4c8e4711
    Fault Module Name: ServiceCenter.exe
    Fault Module Version: 2.2.5.596
    Fault Module Timestamp: 4c8e4711
    Exception Offset: 0013fc56
    Exception Code: c0000417
    Exception Data: 00000000
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 2057
    Additional Information 1: 60f6
    Additional Information 2: 60f68b209ec84b3b5aed85a03ec2e996
    Additional Information 3: 9adf
    Additional Information 4: 9adfcfbd6b416821d5c93665ffe296e6

    Can anyone help please - the reinstall didnt help this issue
     
    shonkyboy, Jul 5, 2011
    #1
  2. sowari

    sowari Moderator Moderator

    Messages:
    27,759
    please contact Tech Support.

    sowari
     
    sowari, Jul 6, 2011
    #2
  3. DJ Soulman

    DJ Soulman New Member

    Messages:
    11
    @ Shonkyboy

    I get the same issue - what was the fix they gave you?
     
    DJ Soulman, Jul 11, 2011
    #3
  4. DJ Soulman

    DJ Soulman New Member

    Messages:
    11
    BUMP!

    Still no resolution......

    NI's 1st response: Remove MAC drivers (I reported my system as Vista 64)
    NI's 2nd response: Uninstall / Reinstall drivers (Umm done that 5 times already)

    and there's several days between each response :angry:

    My error report is as follows:

    Problem signature:
    Problem Event Name: BEX
    Application Name: ServiceCenter.exe
    Application Version: 2.2.5.596
    Application Timestamp: 4c8e4711
    Fault Module Name: ServiceCenter.exe
    Fault Module Version: 2.2.5.596
    Fault Module Timestamp: 4c8e4711
    Exception Offset: 0013fc56
    Exception Code: c0000417
    Exception Data: 00000000
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 2057
    Additional Information 1: 9bf7
    Additional Information 2: a9123bb31c037415ff5048a8b56963d1
    Additional Information 3: fa88
    Additional Information 4: 47821da5f3fd04d51dcc735814d02dc3
     
    Last edited: Jul 25, 2011
    DJ Soulman, Jul 25, 2011
    #4
  5. arachnaut

    arachnaut NI Product Owner

    Messages:
    3,106
    My Service Center is version 2.2.6.676
    Maybe you should go to the web download location and get a new copy
     
    arachnaut, Jul 25, 2011
    #5
  6. csl

    csl NI Product Owner

    Messages:
    20
    I've just started getting this problem too. Not sure why, though it's been a while since I loaded SC, so it could be just about anything.

    Uninstall/reinstall doesn't help. Neither does the reg tweak (deleting 'connections' in IE string).
     
    csl, Oct 3, 2011
    #6
  7. lethal_pizzle

    lethal_pizzle NI Product Owner

    Messages:
    10,599
    Go to support ^^^ and download and install the latest version
     
    lethal_pizzle, Oct 3, 2011
    #7
  8. sowari

    sowari Moderator Moderator

    Messages:
    27,759
    download again from the website and install it.

    sowari
     
    sowari, Oct 3, 2011
    #8