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ServiceCenter update not clearing installed updates

Discussion in 'Product Installation and Activation (Archive)' started by jasonxoc, Jul 8, 2012.

  1. jasonxoc

    jasonxoc Forum Member

    Messages:
    25
    Hello,

    This has been a minor annoyance for a while but maybe it is by design so I thought i'd throw it out to you NI Ninjas.

    When you update products, should it remove those updates from the update tab in service center?

    Thanks,

    J
     
  2. epiano

    epiano New Member

    Messages:
    14
    Confirmed here, in my case it's Best Service Kontakt Player 2.2.4 that I have instaled and it runs in the mentioned version - without any response from Service Centr. It still shows me to update. Can you fix that please ?

    greetings.
     
  3. SloobyJane

    SloobyJane NI Product Owner

    Messages:
    232
    My Service still shows updates from 2006, I've downloaded all of them seeral times through the years to the 'specified' folder, but regardless of that Service Center still shows them in the Content Updates window.

    Even the Reaktorupdae from July 3rd still shows even though I have downloaded that.

    Programmatically it would be a simple fix, look in the 'specified' folder for the named update file, if it is there don't disply it in the content updates window.

    But I guess after 6 years of having to hunt for current updates through the entire listing you get used to it.
     
  4. jasonxoc

    jasonxoc Forum Member

    Messages:
    25
    Its actually easier than that, they have settings files that have the current version number that gets loaded into service center.

    However... I've just noticed, today, that it says i've downloaded all updates, so thats pretty cool :)

    1st time in my years of owning NI products i've been 100% up to date (according to service center)
     
  5. epiano

    epiano New Member

    Messages:
    14
    It seems that this issue applies mainly to the older version of product - maibe thats the point ?

    greetings.
     
  6. Old_School

    Old_School NI Product Owner

    Messages:
    429
    Yeah, this issue I've had since last year. Still says I need to update Maschine to 1.7.2 but I already did, hell the next tab over in Service center SHOWS me I have it installed.
     
  7. Dillon

    Dillon New Member

    Messages:
    14
    Same goes for me.