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Shift Button Problem

Discussion in 'KONTROL S2 / KONTROL S3 / KONTROL S4' started by jiggle, Nov 21, 2011.

  1. jiggle

    jiggle Forum Member

    Messages:
    822
    Hi everyone,
    I've had my s2 a little over a month and been quite gentle with it. Today I noticed that the top layer of the right shift button is coming away :( I guess its the sticker that says shift so if it keeps peeling away will I have a blank button? Is this a common fault? Should I return it to the shop I bought it from? Is this kind've thing covered in warranty? Im really quite disappointed as Ive been gentle with it, Ive had numark and vestax mixers in the passed and after years they still look like new.
    What should I do?

    Thank you,

    Jas
     

    Attached Files:

  2. Karlos Santos

    Karlos Santos Rocket Man

    Messages:
    12,126
    Ive never seen this before. My S4 is used a LOT and has not worn like that.

    I'd contact support if i were you.
     
  3. jiggle

    jiggle Forum Member

    Messages:
    822
    Thanks bud, Il send a ticket thingy in. I don't suppose you'd know whats happened to the mk2 bundle I ordered? 2 weeks and its still not here. How long does it normally take?

    Thank you for answering above really quickly :)
     
  4. Karlos Santos

    Karlos Santos Rocket Man

    Messages:
    12,126
    I wouldn't know about any ordering issue mate. I guess call Sales and see if they can tell you why theres a delay.

    I haven't heard anything about MK2 delays.
     
  5. jiggle

    jiggle Forum Member

    Messages:
    822
    Now the other side of the shift button is doing the same thing :( I had a reply from ni support saying my unit is defective and to send some details, which i did, no reply since. Its been over a week.
    Please can someone push this for me

    ticket number

    Ticket#2011112110004058

    Thank you
     
  6. Karlos Santos

    Karlos Santos Rocket Man

    Messages:
    12,126
    Done mate.
     
  7. jiggle

    jiggle Forum Member

    Messages:
    822
    Thank you :)
     
  8. TekOnAMix

    TekOnAMix New Member

    Messages:
    7
    Ye bro ive had my s2 about a month and the exact same thing just started with my shift button today. Has to be a fault because mines been in a case, treated perfectly n only used in my room. did u ever get anythin done about this?