1. IMPORTANT:
    We launched a new online community and this space is now closed. This community will be available as a read-only resources until further notice.
    JOIN US HERE

Sound issues (lots of them) - Machine software

Discussion in 'MASCHINE Area' started by nobadmojo, May 3, 2020.

  1. nobadmojo

    nobadmojo NI Product Owner

    Messages:
    81
    I think someone can put me on a good path with this issue.

    I;m having a variety of sound issues with the maschine software (latest version).

    My rig = Presonus USB96, Mikro mk3 and a49 keyboard. Also using Studio One and various plugins

    I really think the problem lies within Maschine. Sometimes sound will come out using the a49 sometimes not..ditto for the mk3, sometimes sound is very distorted, sometimes low volume, sometimes previews play fine, but sounds wont play, sometimes i;ll load in a sound and it wont play, but if i delete and load again it will play..or not. Sometimes wont play using either device. sometimes one device will become unchecked all on its own in preferences,,,it's damn maddening. Things seems fine if i am using Komplete Kontrol w. the a49 and studio one seems fine as long as i dont use maschine as plug in. I;ve reinstalled my audio interface, tried a diff usb port, a diff cable, etc. if i was having a problem w. another piece of software but i;m not.

    I;m thinking I need to uninstall maschine and reinstall, but I dont know the best way to do that as it installed through the NI website and I dont want to lose anything. using windows 10 latest...plenty of power and space. sometimes a reboot fixes everything for a while, sometimes not

    any ideas? thx!
     
  2. nobadmojo

    nobadmojo NI Product Owner

    Messages:
    81
    updating: i did discover you can 'reinstall' native instruments stuff simply by launching the 'native access' app and clicking on any app where it says 'full version' and you will be presented with the option to reinstall...i guess this just installs over top of the existing installation. I;ve done this and restarted the laptop but havent played around yet to see if this fixed anything.
     
  3. nobadmojo

    nobadmojo NI Product Owner

    Messages:
    81
    final update: reinstalling audio drivers, maschine, and komplete kontrol eliminated almost all of these audio problems. there IS some sort of conflict when having maschine and komplete kontrol running at the same time...some time both work fine depending, sometimes one device works but not the other, and sometimes neither device works and i have to do exits and restarts or even reboot the laptop to fix.
     
  4. Just Phab

    Just Phab NI Product Owner

    Messages:
    20
    Hi Nobadmojo, Feeling the handle :)

    I am catching nothing short of hell with NI Maschine and Kontrol. Metronome on Maschine just stopped on an existing project despite being enabled in the transport window? Then If I click on a Group in Mix window whatever sound that is on that group plays noise that sounds like a helicopter despite the transport never being started? Buggy as all get it.

    I am going to try to reinstall both Maschine 2.0 and Kontrol. Is there a separate install for the audio drivers. Don't recall or is implicit in the Reinstall function on Native Access?
     
  5. nobadmojo

    nobadmojo NI Product Owner

    Messages:
    81
    Hi, I dont think I will be of much help, but In my case I have a presonus audio interface, so i just reinstalled the drivers for that along w. reinstalling maschine and KK software . so you would reinstall drivers for whatever you are using to push out the audio. i dont know what that would have to do w. your metro issue however. I ended up just bailing on the Maschine part of it and went with a DAW (Studio One) and the Atom Controller and keeping my a49 keyboard and Komplete Kontrol. much less learning curve and making lots more music w. lots less effort and these issues went away and everyone seems to be getting along....g luck....this stuff can get pretty quirky. perhaps one of the experts here can be of more help/
     
  6. Just Phab

    Just Phab NI Product Owner

    Messages:
    20
    Feel on the parachute move. Was thinking the same. But giving a honest go. The Metro was simply the volume being down on the Cue Buss. Not intuitive architecture for sure but back in action. I reinstalled maschine software and the Helicopter random noise resolved it self. I will say by comparison Maschine is quite infantile from a stability perspective, but like the graphical workflow. Just bounced all my stems and ready to import them into PT.

    I use Universal Audio Apollo 8 with UAD 2-Satellite. So the problem is surely with Maschine and not my audio. UA is tried and true. Appreciate the feedback and much success to you in all your endeavors during this turbulent time we are facing.
     
  7. nobadmojo

    nobadmojo NI Product Owner

    Messages:
    81
    glad you worked it out. i was happy to exchange the 800 pages Maschine manual for the 46 page atom manual..ha.

    thx for the good wishes. same to you..thank goodness for friends, family, and music to help keep us strong..best to you, Ed