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Stems Creator tool Not work on win10 x86

Discussion in 'STEMS' started by Gen-ohm, Sep 30, 2015.

  1. Gen-ohm

    Gen-ohm New Member

    Messages:
    8
    Hello.
    I have problem with this tool
    After instalation and run tool, i see meesege with error "Bla bla bla program will be turn off..."
     
  2. Caboose1408

    Caboose1408 New Member

    Messages:
    1
    Having the same issue. I got a "pure function error" or whatever. Still haven't been able to use this software yet.
     
  3. djquartz

    djquartz NI Product Owner

    Messages:
    5,321
    I installed it on Win 7 32-bit and it won't even launch.
     
  4. djquartz

    djquartz NI Product Owner

    Messages:
    5,321
    Tested it on MacOS 10.9.5 and it worked right out of the gate.
     
  5. Gen-ohm

    Gen-ohm New Member

    Messages:
    8
    Man stop spam in the posts!!! all already know, YOU HAVE MAC!!
    Congratulations!!!

    This is not solution!!!
     
  6. Gen-ohm

    Gen-ohm New Member

    Messages:
    8
    Ok Guys !!!

    I was founded solution!!!!!

    I have sound card emu-1616
    I noticed, when i try run Stems Creator Tool, with him started program "Patch MIx" (soft for my soundcard), and after this Stem Creator tool is crashed.
    Ok, But why started soft for sound card?

    I go on "Device manager" on windows (My PC---> Control Panel---Device Manager), And turn of My sound card.

    Try run Stems craetor tool, and Boooyah! Stems Creator toool is opened!!!



    So, I think all these probles from Sound cards!


    p.s Sorry, My bad English
     
  7. djquartz

    djquartz NI Product Owner

    Messages:
    5,321
    First of all, don't come on here yelling at me. If you read my first post you would have read I installed it on Win7 and it wouldn't run either. I was just saying I went and did the same installation on my Macbook for djing and it worked right away.

    I need it on my Windows studio machine more than I need it on my Mac, and that's why I even commented here in the first place!

    I contacted support and they were no help as they said look in the kbase which didn't have any useful information. I tried upgrading soundcard drivers, running in compatibility mode, reinstalling setting the compatibility mode on the installer and it didn't work.

    This is the event viewer information when launching the application...

    Log Name: Application
    Source: Application Error
    Date: 12/25/2015 12:34:21 PM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: studio
    Description:
    Faulting application name: StemCreator.exe, version: 1.0.0.5, time stamp: 0x56092ad2
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.18847, time stamp: 0x554d7b00
    Exception code: 0xe06d7363
    Fault offset: 0x0000812f
    Faulting process id: 0xa58
    Faulting application start time: 0x01d13f42d938d25b
    Faulting application path: C:\Program Files\Native Instruments\Stem Creator\StemCreator.exe
    Faulting module path: C:\Windows\system32\KERNELBASE.dll
    Report Id: 1ca203e5-ab36-11e5-8530-00241ddd733e
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-12-25T18:34:21.000000000Z" />
    <EventRecordID>29278</EventRecordID>
    <Channel>Application</Channel>
    <Computer>studio</Computer>
    <Security />
    </System>
    <EventData>
    <Data>StemCreator.exe</Data>
    <Data>1.0.0.5</Data>
    <Data>56092ad2</Data>
    <Data>KERNELBASE.dll</Data>
    <Data>6.1.7601.18847</Data>
    <Data>554d7b00</Data>
    <Data>e06d7363</Data>
    <Data>0000812f</Data>
    <Data>a58</Data>
    <Data>01d13f42d938d25b</Data>
    <Data>C:\Program Files\Native Instruments\Stem Creator\StemCreator.exe</Data>
    <Data>C:\Windows\system32\KERNELBASE.dll</Data>
    <Data>1ca203e5-ab36-11e5-8530-00241ddd733e</Data>
    </EventData>
    </Event>