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Sustain / cracking popping issues

Discussion in 'General Chat' started by Courtney Gibson, Mar 16, 2020.

  1. Courtney Gibson

    Courtney Gibson NI Product Owner

    Messages:
    1
    I have the Komplete Kontrol s61 .. and a Maschine mk3
    on a 2019 Mac book pro 16 inch i9 running Catalina
    if I load for instance the Gentleman instrument and play a few chords and use the sustain pedal I'm noticing during the playback the notes done sustain the way I played them .. additionally .. if I hold the mouse on the export audio icon and move it to my desk top .. that play back cracks and pops rendering the pattern unusable I've noticed this with the session strings, all the piano instruments .. and the scarebee vintage keys instrument
    I also use logic x pro 10.4.8 and if I import the midi from Maschine 2 to logic .. then bounce it to audio the problem follows
    even if I load Komplete Kontrol in logic as a plug in instrument for a track and play a new midi pattern .. when I bounce that audio .. it cracks and pops and or does not sustain the notes the way I played it live
    I'm using a yamaha sustain pedal
    I have reinstalled the gentlemen as a test and the problem persists
    the instruments are saved on a external solid state drive
    the hybrid keys instrument does not do this .. and is also saved on the same solid state external drive
    anyone else experience this .. I have a ticket open with native but Im unable to run the ni support app because my Mac is saying it can't verify the developer and won't allow me to run that app
     
  2. Blindeddie

    Blindeddie Well-Known Member

    Messages:
    3,665
    For the cracking and popping, it appears you may have your sample buffer set too low. A low buffer setting is great for reducing latency, but can cause the issues you are seeing in playback of the audio clips. I am sure this is the issue since you state that it happens when rendering audio from both Maschine and Logic. Try increasing the buffer size to see if that clears up the problem...but unfortunately in cannot help with that because I am on Windows.... so maybe a Mac user can help you there... also, what audio interface are you using?


    Peace,


    Blindeddie