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Sustain pedal popping noise with piano samples

Discussion in 'KONTAKT' started by Timmmmay, May 11, 2020.

  1. Timmmmay

    Timmmmay New Member

    Messages:
    2
    Hello,

    I apologize as this has been discussed before. I haven't found a solution yet. This issue arises when I run piano suites. The gentleman, Maverick, Alicia keys, etc, in Komplete Kontrol with or without Ableton. When I release my sustain pedal at times and repress, a popping noise occurs and all the new notes being played are cut off. I have increased the voices to the max, so that is not the issue. All these cut offs occur under 100 voices. This only happens about 25% of the time. My sustain pedal is working as expected in a midi monitor I think?
    10:23:57.390 From Port 1 Control 1 Hold Pedal 0
    10:23:58.261 From Port 1 Control 1 Hold Pedal 127
    I tried increased the the DFD buffer size to 54kb. Didn't help. I have also tried loading the samples on my internal ssd, didn't help. Seems to be an issue with sustain only.

    Any tips? I have Komplete 12 loaded on an external ssd.
    Running Mac 2019:
    10.15.4
    2.3 i9 8core
    32 gb ram
    Sustain settings are attached. The sustain pedal is a Roland. Any help would be much appreciated.

    Tim
     

    Attached Files:

  2. cyberbork

    cyberbork New Member

    Messages:
    9
    hi, I have the same problem, just noticed it. Did you find a solution. It sounds like an error that occurs sometimes when the pedal is released, thought it might have been processing overload, but if I keep pressing it it does not happen so its linked to the release I think...
     
    • Like Like x 1
  3. Hans Julius Thordarson

    Hans Julius Thordarson New Member

    Messages:
    5
    I have excactly the same problem. :(
     
  4. Hans Julius Thordarson

    Hans Julius Thordarson New Member

    Messages:
    5
    Did you find a solution to our problem?
     
  5. Jeremy @ NI

    Jeremy @ NI Support Team NI Team

    Messages:
    1,339
    Hey Hans,
    What keyboard and what sustain pedal are you using ? Is this happening in Kontakt in standalone or only in Komplete Kontrol in standalone, Komplete Kontrol in a DAW ? If you still struggle with this you should get in touch here: http://bit.ly/NIsupport_KKontrol