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Tapedeck dropouts (GR 4, MacOS 10.6)

Discussion in 'Technical Issues - KOMPLETE (Archive)' started by krogalon, Jan 3, 2010.

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  1. krogalon

    krogalon NI Product Owner

    Messages:
    11
    Hello!


    I have troubles with the tapedeck on Guitar Rig 4 (and also Guitar Rig 3)... even with a buffer size of 512 samples (which is not really real time to me anymore), there are occasional drop outs in the audio recorded by the tapedeck - like 0.5 seconds dropouts, sometimes within the first 20 seconds, almust always before one minute. Else, the system doesn't have any apparent low-latency issues, recording with logic 9.02 works flawlessly even with a buffer size of 128.

    I tried it on a mac mini 2.0 GHz as well as on a macbook pro 2.4 Ghz, same result. In both cases I used OS 10.6.2.

    Is anybody else having this issue?
     
  2. timmyp

    timmyp New Member

    Messages:
    10
    i have had this exact same problem with GR3 and 4 and it's very annoying. to the point where i don't use the TapeDecks at all for recording because if i come up with an idea i like, the popping makes it unusable and i have to re-record anyway.

    i've searched on this issue before and was never able to find a fix. let me know if you hear anything more.

    i'm using a MacBook and have had no other latency or popping issues, even down to 64 samples for recording in Logic. it's only the Tape Decks that are the problem.

    -t
     
  3. krogalon

    krogalon NI Product Owner

    Messages:
    11
    Hi!

    Yeah it's annoying and renders the TapeDecks useless for me as well. I tried the latest beta version however and in my first test I managed to record more than one minute without dropout. Unfortunately I didn't have the time yet to do more experiments...

    Have you written to NI about your issue? I already filed a bug report, so far without response.
     
  4. timmyp

    timmyp New Member

    Messages:
    10
    Tape Deck glitch bug

    i am signed up for the Public Beta, but have been leery about switching over because i have so many recording going right now that have very elaborate automation and GR4 presets.

    i did file a bug report about the Tape Deck glitch months ago, but never heard anything back.

    please post if you get more information.

    thank you!

    -t
     
  5. krogalon

    krogalon NI Product Owner

    Messages:
    11
    I received a reply from NI, it's a known issue and they are working on a fix. And in fact I have been playing around with the GR 4.0.8 beta for a while, and it seems the problem went away!
     
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