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This is the most embarrassingly bad software I've ever seen.

Discussion in 'NATIVE ACCESS' started by r10k, 17/10/20.

  1. dickie001x

    dickie001x NI Product Owner

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    A great Mac uninstaller is AppDelete - works a charm.
     
    • Informative Informative x 1
  2. r10k

    r10k NI Product Owner

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    Yes, iTunes (or Music on the Mac) does keep track of everything for you. In the 2000s it had tools to handle all of that, and now the cloud is available it does 100% of the downloading/removal itself.

    Of course you're happy with the status quo - you're not on a Mac.

    Look, it works like this. If I gave you a zip with 4000 files in it and said, "Hey, follow these written instructions and put these where they should be." you'd call that a crappy user experience. That's why we have installers. In the same way, removing 4000 files by hand is also a crappy user experience. That's why we have uninstallers.

    There's no point saying, "Well their garbage is okay to eat because some others are serving garbage too." I can't think of a market leading software developer who does this. Smaller guys? Sure. But not a company who develops industry standard stuff. I can imagine the outrage if Adobe decided not to include an uninstaller. Sheesh. All hell would break loose.

    Thanks dickie001x, I have a similar one. But, they aren't a replacement for an uninstaller.
     
  3. Kubrak

    Kubrak NI Product Owner

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    1.056
    Well, it takes few cliks to delete/uninstall most of NI stuff by hand (not uninstaller) on Win. I doubt it would be much more difficult on Mac.

    But OK, it does not suit you. If you ask NI, they might to add this functionality to NA. Unless they decided not to because of some sound reason....
     
  4. r10k

    r10k NI Product Owner

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    If you have a look at the video and link I posted, it is not a few clicks.

    I’m open to a sound reason why it hasn’t been implemented, but after many years I doubt one exists.
     
  5. Kubrak

    Kubrak NI Product Owner

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    1.056
    If you want to remove bulk of stuff, you need to delete content of one folder. It is just few cliks. No more than 30 seconds.
    If you also want NA, Maschine and Komplete Kontrol, Kontakt to show correctly what is installed, you need to delete few files in another folder. Another 30 seconds at most.

    The rest would také time, but it does not occupy much space. And also, why would one to delete it?
     
  6. r10k

    r10k NI Product Owner

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    If you want Native Access to be confused about what’s installed, have a pile of non working plugins and other junk lying around and showing up in your DAW, then sure, 30 seconds is all you need.
     
  7. Kubrak

    Kubrak NI Product Owner

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    1.056
    Yes. When one deletes things, he should know what he is doing. I guess NI informs about how and where to delete quite well. When one deletes contents for Kontakt (which is the largest part of Komplete), he has to delete in two folders. NI video describes that.

    On Win, things are easier, there are uninstallers for products. So, problém probably lies in Mas OS and its perpetual chnges. Most of NI SW works even on Win7, which is 11 years old systém. And they might work even on Win 2000 (I haven't tested), which is 21 years old.... I guess, in Mac world things change so often, that one is happy to make functional installer.....

    But you are right that it would be handy, if there are uninstallers for products on Mac. If it is possible to provide them for Mac.
     
  8. r10k

    r10k NI Product Owner

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    Yeah, the describe it quite well.

    It's impressive to see a number of older plugins still supported after many years. That's one great thing.

    It is possible to make an uninstaller. Things on the Mac have gotten tighter as far as access to folders goes, but NI has lacked a Mac uninstaller for 7+ years now, from what I can tell. Plus, if the Mac needs permissions to do something, it'll just ask for it.
     
  9. Kubrak

    Kubrak NI Product Owner

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    1.056
    I guess there must be some kind of catch concerning uninstaller on Mac, as on Win uninstallers are provided.

    Another thing is invoking uninstallers from NA. Might be cool, but one may live without it.
     
  10. Simchris

    Simchris NI Product Owner

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    954
    Main issue is Windows has uninstaller hooks in the OS, while normal practice on Mac, per Apple, is to just drag program folder to trash. Rare to have uninstallers on Mac. Normal practice is delete desired programs from plugins, programs, and docs. Done.
     
  11. chk071

    chk071 NI Product Owner

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    180
    Is that not possible with the NI stuff? (Not a Mac guy.)

    Gesendet von meinem Pixel 3a mit Tapatalk
     
  12. Kubrak

    Kubrak NI Product Owner

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    1.056
    It is, but for given Product one has to delete things in two folders, one with the content, one with information file. I am not Mac guy, but it is my understanding of things.
    R10k probably deleted content folder(s), but not information file(s) in another folder(s). Because of that NA showed Products as installed, but corrupted installation.