Solved This serial number is invalid!

Discussion in 'KONTAKT' started by hicham, Sep 12, 2017.

  1. hicham

    hicham NI Product Owner

    Messages:
    15
    Hi,

    I downloaded and installed the Symphony Essentials via Native Access, everything looks fine but when i open Kontakt the libraries aren't there. I have to use the Add Library fonctionnality, when the Library is loaded it is in DEMO mode. I am trying to activate the Symphony essentials with the Komplete untimate 11 serial code, but i have this message: "This serial number is invalid! please make sure that you entered it correctly!"

    Can you help me solve this probleme?
     
  2. hicham

    hicham NI Product Owner

    Messages:
    15
    I noticed that in Native Access the Library is showing as installed with the same serial number..but in Kontakt it is in demo mode..
     
  3. hicham

    hicham NI Product Owner

    Messages:
    15
    Hi,

    I updated Kontakt and everything went ok.
    Thank you.