Time code Vinyl Calibration Problem!

I just got this and hooked everything up correctly played normal vinyl fine but everytime i try to calibrate the right decks vinyl i get a square instead of a circle. Trying to fix it i notcied when i plug in the "in" chords into the sound card the light is constantly on and changes form green to red and when i mess with the chords it seems that they are causing it idk if i can fix this myself i should i just try and get new cables from Native Instruments as i just bought this brand new.

 

What decks are you using?

 

im using a pair stanton str8 150s but i figured that problem out just now, but soon as i fixed that another problem came. Im using a ttm56s mixer and when i load up a song to each deck they come out of one channel. Im going crazy now

 

Make sure you have 'external' mode selected in the prefs.

 

I have it set to external ive just tried regular vinyl and it was weird it was playing out of the 2nd channel but some broken up sound came out the 1st channel for like 5 secs and stop could this be the mixer i just bought it off ebay...

 

Try plugging the deck from the 2nd channel directly into the the 1st channel with regular RCAs. If it is still bad, then chances are the mixer is broken.

 

Thanks alot just did and yep its broken it just switches the channels and plays both out of one this guys getting some angry emails