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Resolved Trackpad browser scrolling lag

Discussion in 'Archive' started by Dinos Georgiou, Jun 7, 2020.

  1. Dinos Georgiou

    Dinos Georgiou New Member

    Messages:
    17
    serious lag when trying to scroll through the library using the trackpad.

    Traktor version 3.3.0 108
    os: Catalina 10.15.5
    MBP 16" i9, 32gb ram, 2tb
     
    Dinos Georgiou, Jun 7, 2020
    #1
  2. buggles

    buggles NI Product Owner

    Messages:
    323
    This seems to be more of a lack of support for trackpads than a bug but it's bugging the hell out of me.
     
    buggles, Jun 15, 2020
    #2
  3. Dinos Georgiou

    Dinos Georgiou New Member

    Messages:
    17
    Some of my friends already switched to other software because of this. It’s very annoying, but the most annoying thing is that Native is not replying.
     
    Dinos Georgiou, Jun 15, 2020
    #3
  4. Sander @ NI

    Sander @ NI Guest

    Yes we are aware and we will address it in 3.4.0.

    Best
    Sander
     
    Sander @ NI, Jun 15, 2020
    #4
    • Like Like x 4
    • Dislike Dislike x 1
  5. Dinos Georgiou

    Dinos Georgiou New Member

    Messages:
    17
    Thanks for the reply!
     
    Dinos Georgiou, Jun 15, 2020
    #5
  6. DJ Lo

    DJ Lo NI Product Owner

    Messages:
    41
    I thought I was dreaming, but I also have this issue!
     
    DJ Lo, Jun 26, 2020
    #6
  7. Adman_Rob

    Adman_Rob NI Product Owner

    Messages:
    671
    Looking forward to this fix. Catches you out when you are under pressure. :)
     
    Adman_Rob, Jun 27, 2020
    #7
  8. Eymill

    Eymill New Member

    Messages:
    1
    Same issues here. Brand new 2020 MB Pro 2 Ghz i5, Catalina 10.15.5. Music browsing via trackpad is practically not working. Can you Sander @ NI please tell when 3.4.0 will approx be released? Is it a matter of weeks or months?
    Thx
     
    Eymill, Jul 1, 2020
    #8
    • Like Like x 2
  9. viper9711

    viper9711 NI Product Owner

    Messages:
    328
    Same issue here- please fixt it quickly
     
    viper9711, Jul 17, 2020
    #9
    • Like Like x 1
  10. kokernutz

    kokernutz Active Member

    Messages:
    446
    I haven't used Traktor much in the last 2 months (quarantine blues) but I bought bunch of music in the last week and loaded up Traktor to import/prep and oh my god I forgot how bad browser scrolling is! Insanely bad!
     
    kokernutz, Jul 18, 2020
    #10
  11. T-troniC

    T-troniC NI Product Owner

    Messages:
    53
    Seriously ? I cant believe they fix this, this Issue exists for Years ! It has always been there and i think it will always be, its so damn annoying ! Im working with Traktor since 2010 and since my first Macbook this Problem has been there. People have adressed it so many Times and it has never been fixed. Its a joke, sorry, but it really is ! So after so many Years waiting i lost Hope. :(
    Same goes for the Retina Display Support, absolute joke that after so many Years it still looks like 2012. Cant believe this. Im sorry, i love Traktor, but its the truth...
     
    Last edited: Jul 29, 2020
    T-troniC, Jul 29, 2020
    #11
  12. Loucas Pavlides

    Loucas Pavlides New Member

    Messages:
    4
    Same issue here, but as i read on the new update the issue has not been fixed so iam not updating yet.
     
    Loucas Pavlides, Aug 2, 2020
    #12
  13. Dinos Georgiou

    Dinos Georgiou New Member

    Messages:
    17
    3.4.0.202 The problem is still here.
     
    Dinos Georgiou, Aug 12, 2020
    #13
    • Like Like x 1
  14. Sander @ NI

    Sander @ NI Guest

    We have a fix and are currently testing it but it looks good. It needs some thorough testing as it affects more NI products. I think it's safe to say this fix will probably end up in the next beta.

    Best
    Sander
     
    Sander @ NI, Aug 13, 2020
    #14
    • Like Like x 3
  15. Sander @ NI

    Sander @ NI Guest

    We just released a new beta with the fix for this !

    Best
    Sander
     
    Sander @ NI, Aug 17, 2020
    #15
    • Like Like x 2
  16. Dinos Georgiou

    Dinos Georgiou New Member

    Messages:
    17
    Thank you! Sander @ NI. It works! And right on time :) I spent the morning trying to get used to another software and on my lunch break I received the notification about the fix :)
     
    Dinos Georgiou, Aug 17, 2020
    #16
  17. viper9711

    viper9711 NI Product Owner

    Messages:
    328
    Great Job NI :)
     
    viper9711, Aug 17, 2020
    #17
    • Like Like x 1