Traktor 3.3 Crashing Upon Exit

Discussion in 'TRAKTOR PRO / TRAKTOR SCRATCH PRO' started by Shaggy, Mar 27, 2020 at 1:40 AM.

  1. Shaggy

    Shaggy NI Product Owner

    Messages:
    129
    Fresh install, and the first thing I did was start doing some controller editing. I had imported an older .tsi file because I have an ancient controller. Made a copy of the .tsi so I could edit to my taste and placed it in the Documents\Native Instruments\Traktor 3.3.0\Settings\Default Settings\Controller folder

    Upon my first exit I got a crash, and repeated crashes only upon exit/quit
    I reinstalled through Native Access and immediately quit after the first open. Crash

    Has anyone experienced this?
    Should my next step be to nuke it through Windows Uninstall and then a fresh install through Native Access ?
     
  2. kokernutz

    kokernutz NI Product Owner

    Messages:
    283
    No, the first step should be to email that file you imported to NI so they can figure out what the problem is! :p
     
  3. Shaggy

    Shaggy NI Product Owner

    Messages:
    129
    Fixed
    The Documents\Native Instruments\Traktor 3.3.0\Traktor Settings.tsi file was corrupt
    I renamed it and when Tracktor restarted it created a new default settings file