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New Traktor 3.5.2.299 - Beatport Link Offline Locker works only online

Discussion in 'Bug Reports' started by dymeq, Dec 22, 2021.

  1. dymeq

    dymeq New Member

    Messages:
    8
    Hi,
    I've Beatport LINK subscription for 30 USD with "offline locker" option. Unfortunately offline locker doesn't work without internet connection.
    - if internet connection is disconnected before running Traktor, I can't see "offline locker" option.
    - if I disconnecting internet connection during run Traktor, I got message "download/network error" but I've track in "offline locker"
    - since I can't see "offline locker" option (if internet connection is disconnected), I added track from locker to new local playlist. I see message "login required"

    Screenshots in attachment. Please for help.
     

    Attached Files:

  2. bobbyduracel

    bobbyduracel NI Product Owner

    Messages:
    446
    I cannot even get the "drag files to offline locker" feature to function. Interesting.
     
  3. Friedemann @ NI

    Friedemann @ NI NI Team NI Team

    Messages:
    987
    Happy New Year!

    You must be logged-in to Beatport LINK in TRAKTOR to use the Offline Locker - also when you are offline.
    You need to see the Beatport LINK tree node
     
    • Dislike Dislike x 1
  4. dymeq

    dymeq New Member

    Messages:
    8
    Did you read all my post above with screens? 'If I disconnecting internet connection during run Traktor, I got message "download/network error" but I've track in "offline locker" ' so login to beatport and next disconnect internet connection doesn't solve the problem
     
  5. Friedemann @ NI

    Friedemann @ NI NI Team NI Team

    Messages:
    987
    I need a few more details about:
    if internet connection is disconnected before running Traktor, I can't see "offline locker" option.

    Please follow these steps:
    TRAKTOR is up and running, logged-in to Beatport LINK and plays BP LINK tracks normally
    - now shut down TRAKTOR
    - then switch off Internet connection
    - now restart TRAKTOR (without internet connection)

    What do you observe exactly:
    - is there any error message on start-up?
    - in the tree: do you see the Beatport Node and the Offline Locker?
    Screenshot 2022-01-05 at 14.41.45.png

    - in the BP LINK Streaming Preferences: do you see the Logout button (see screenshot)?
    Screenshot 2022-01-05 at 14.35.03.png
     

    Attached Files:

    • Dislike Dislike x 1