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New Traktor crashes to desktop after a while on Windows 10

Discussion in 'Bug Reports' started by wayfinder, Sep 19, 2021.

  1. wayfinder

    wayfinder Active Member

    Messages:
    263
    When I leave Traktor running for a day or two, it will often just vanish at some point (and that means data loss usually, since everything not saved in the mp3 files from my long prep session, like playlists, is gone :mad: It also means a full consistency check on the whole collection since any changes I've made to the metadata, even if they're saved in the files themselves, are not in the database due to the crash and so the browser shows outdated info)

    I have no idea whether anything specific needs to happen, or whether it is enough to just leave Traktor open for a couple of days.
     
    wayfinder, Sep 19, 2021
    #1
  2. Jonas C @ NI

    Jonas C @ NI NI Team NI Team

    Messages:
    161
    Hey wayfinder !

    Were you able, by any chance, to generate a crash report when this happened ?
    Did this crash happen with the latest beta version or with the latest official release version ?
     
    Jonas C @ NI, Sep 20, 2021
    #2
  3. wayfinder

    wayfinder Active Member

    Messages:
    263
    No crash report was automatically provided, and I don't know how to generate one myself.

    I am currently using 3.5.1.277
     
    wayfinder, Sep 20, 2021
    #3
    • Informative Informative x 1