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traktor ddj-t1 edition 2.5 upgrade serial ?

Discussion in 'General DJ Forum' started by dj johnnieblair, May 25, 2012.

  1. dj johnnieblair

    dj johnnieblair New Member

    Messages:
    6
    hi all

    I'm getting very frustrated now at trying to upgrade to the 2.5 edition

    i keep getting a request to enter an upgrade serial ?

    no emails have been received with an upgrade key ( unlike the last update to tractor pro2 )

    i have updated everything but when i goto overview and check the upgrade its asking for a key!
    has anyone else had this problem and how to find the upgrade key that never got emailed !

    look forward to replies as i use this 7 nights a week now ! :angry:
     
  2. Mystic38

    Mystic38 NI Product Owner

    Messages:
    2,325
    dont you need to upgrade to trakto pro 2?.. once you have done this you dont need a serial number for 2.5 ..it simply appears as an update
     
  3. dj johnnieblair

    dj johnnieblair New Member

    Messages:
    6
    please read the post again !

    i did say unlike the last update to traktor pro2 !

    pulling my hair out over this !
     
  4. Mystic38

    Mystic38 NI Product Owner

    Messages:
    2,325
    great social skills... sorry for trying to help - it wont happen again

     
  5. dj johnnieblair

    dj johnnieblair New Member

    Messages:
    6
    i maybe a newbie on the forum but my social skills are very good thankyou !
    please do not ridicule people you do not know !

    maybe your post count is so high because of your rudeness and pointless posting and silly people like me replying to them !

    i am just looking for help !
    please dont reply to this post again ! thankyou

    and to everyone else i am still looking for help thankyou ;-)
     
  6. Count Zero

    Count Zero ModerAUtor Moderator

    Messages:
    6,586
    Hey Johnnie,

    I suggest you take some of your own advise. You say don't ridicule people you don't know and then in the very next sentence you do exactly the same thing to the person you suggest that to.

    Since you are new here I will let this slide this one time, but if you expect anyone here to help you then it would pay to be more polite. Forum rules prevent this kind of behavior so if I see any more of it then more drastic measures will be taken.

    I understand you are frustrated but that is no reason to take it out on another forum member who was trying to help. Mystic may have missed the reference in your original post but you could have handled that better.

    Now play nice everyone.
     
  7. dannybyrne29

    dannybyrne29 NI Product Owner

    Messages:
    2,342

    Is it me Mystic or is this kind of response happening far too often on here these days.....
    what is with some people.?. ....i also found out that if you try and help too much you also get grief...!
    had some fool counting my post on here the other day and telling me not to be a hero...lol....!
    what happened to one big happy traktor family...?
     
    Last edited: May 27, 2012
  8. dj johnnieblair

    dj johnnieblair New Member

    Messages:
    6
    please everyone calm down !

    sorry if you took it the wrong way but i just want a resolution to my problem not an argument thanks !

    i have all updates to tractor just it seems strange to me that its asking for an upgrade serial from service center.
    i have emailed N/I but still no reply from them
     
  9. dannybyrne29

    dannybyrne29 NI Product Owner

    Messages:
    2,342
    Log into your NI account and go to serials and products page... try the serial number from your that page..!
     
  10. Count Zero

    Count Zero ModerAUtor Moderator

    Messages:
    6,586
    Please post your ticket number and I'll see if I can chase it up for you. And before you do that please have a look in your spam/junk folders. NI emails can often end up there.
     
  11. REnoeNVy

    REnoeNVy Forum Member

    Messages:
    22
    You have to purchase traktor pro 2. The upgrade from the first ddj edition to the second is not the same as traktor pro to traktor pro 2. The ddj editions are not the full version of the software. I know because I have the ddj t1 and went thru this last year when they came out. Possibly there is a chep upgrade package for going from a mfg edition of software to the full pro edition.