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Resolved Traktor Pro 3.4.1 and Pioneer DJM 900 NXS2 issue with soundcard plugin libpcon_x64.dll

Dieses Thema im Forum "Archive" wurde erstellt von DJ Puki, 28. Januar 2021.

  1. DJ Puki

    DJ Puki New Member

    Beiträge:
    5
    Hi Experts, after updating Traktor Pro Version 3.4.1.254 it is not possible to select the USB audio card of the Pioneer DJM 900 NXS2 anymore. The error message is: Cannot resolve plugin libpcon_x64.dll. I reinstall the Prioneer driver and reinstall Traktor, but it does not solve the issue. I tested two different PC with Traktor 3.4.1 update, ending up with the same error. A laptop with Traktor 3.4.0 does not show the error. Does anyone had seen the same error and was able to solve it? Every idea how to fix it is highly appreciated!

    Hardware & OS: Windows 10 Version 20H2 / Dell Rugged Extreme 7404 / i7 & Thinkpad W530 /i7


    Cheers Claus ( DJ PUK)
     
  2. DJ Puki

    DJ Puki New Member

    Beiträge:
    5
    UpDate: I opened a support ticket. Today I did a roll back to 3.4.0 supported by the NI customer service. Unfortunately, the common parallel installation for traktor didn't work with the 3.4.1 update. Restarting the old 3.4.0 version end up in a crash. NI customer support send me a 3.4.0 installation pack to solve the problem.

    The Pioneer asio driver issue with the 3.4.1 update still persists on my system. I will keep you all poste on the outcome of the investigation and how to solve it.


    Best regards

    Claus
     
  3. okito1991

    okito1991 New Member

    Beiträge:
    1
    I have the same problem with the drivers of DJM250mk2
     
  4. DJ Puki

    DJ Puki New Member

    Beiträge:
    5
    To following up with the issue, I opened an additional Pioneer DJ support ticket. I shared a NFO file of my settings and laptop set up. Pioneer is working on the stuff. I will share the results immediately. As mentioned in my previous post, the roll back down to 3.4.0 works for the time being, but I feel uncomfortable working with it. Running it is like a prize box, you do not know if the next bug pops up. No option to use the set currently up for a professional gig.
     
    • Like Like x 1
  5. B_W

    B_W New Member

    Beiträge:
    1
    Same problem here. After updating to version 3.4.1 When starting up the message Cannot resolve plugin libpcon_x64.dll Comes up.
    I can not use my Pioneer Djm 250mk2 spundcard.
     
  6. DJ SimaO

    DJ SimaO New Member

    Beiträge:
    1
    Hi, i think i have the same problem than you.
    Here is my message to support team:
    "Just bought a DJM-450 to use with my Traktor Pro 3 on a Win10 computer. Everything works properly except the dvs control with my timecode vinyls. (I tried on my mac's wife and it worked properly). I have an error message on Traktor Pro 3.4.1 when i connect the DJM saying: "Cannot resolve plugin libpcon_x64.dll". Thanks for your support."
     
  7. DJ Puki

    DJ Puki New Member

    Beiträge:
    5
    UpDate
    I open a ticket at Pioneers support and send a NFO file for further in-depth analysis. The topic starts to pop up also in the Pioneer community. Seems to be a broader issue which does not affect only the 900 NXS2.

    Keep you posted

    Cheers
    Puk
     
  8. Enzo @ NI

    Enzo @ NI Member

    Beiträge:
    86
    Hey DJ Puki / okito1991 / B_W / DJ SimaO,
    thanks a lot for your reports, we are looking into this and will have a fix soon!

    Would you be up trying out a build to verify if the fix is effective on your Windows machines?
    If so, please reply to this thread or, even better, write me a private message (aka "Conversations" on this forum).

    Best, Enzo
     
  9. Matt_Marshall

    Matt_Marshall New Member

    Beiträge:
    4
    Hello got the same problem, can you please help?
     
  10. Enzo @ NI

    Enzo @ NI Member

    Beiträge:
    86
  11. Dj George Prio

    Dj George Prio New Member

    Beiträge:
    2
    Hello
    I have the same problem with my Djm 750mk2 pioneer mixer.
    I found a temporary solution for this problem in windows 10 64bit.
    Go to program files folder in partition C and run the program (traktor.exe) (make a sortcut in the desktop for quick access).
    Is working for me.
     
  12. Friedemann @ NI

    Friedemann @ NI NI Team NI Team

    Beiträge:
    987
    • Like Like x 2
  13. Dj George Prio

    Dj George Prio New Member

    Beiträge:
    2
    • Like Like x 1
  14. Friedemann @ NI

    Friedemann @ NI NI Team NI Team

    Beiträge:
    987
    3.4.2 is now officially released on Native Access.
     
    • Like Like x 2
  15. DJ Puki

    DJ Puki New Member

    Beiträge:
    5
    Collegues,
    the fix 3.4.2 works fine for my set up. My 900NXS2 is running fine again

    Thx NI for the quick help!

    Cheers
    Claus