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Traktor pro on 2 computers

Discussion in 'Product Installation and Activation (Archive)' started by djguata, Nov 20, 2008.

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  1. djguata

    djguata New Member

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    3
    is it possible to install trakto pro on two computers with the same serial number os do I have to buy another instance of traktor so I can run it on my other macbook?

    thanks
     
  2. Marius @ NI

    Marius @ NI NI Team NI Team

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    1,052
    Hi djguata,

    yes, this possible and allowed. It is not allowed to use both installations at the same time, though.
     
  3. djguata

    djguata New Member

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    3
    Great

    ok so what is the correct procedure so I can achieve this.

    who do I need to contact to get a second installation?

    thaks a lot!
     
  4. r.tificial

    r.tificial NI Product Owner

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    282
    You don't need to do anything special - just install on your second machine (using your given serial no.) and let the service center do the activation procedure. It's completely "auto-pilot" and hassle-free.
     
  5. djguata

    djguata New Member

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    3
    hmmm

    I tried that already but the service center freezes on me and the activation fails.... any ideas. I really need help otherwise I am going to need to take my imac on gigs.... asn its just to big....
     
  6. r.tificial

    r.tificial NI Product Owner

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    Are you already running the latest version of the service center? Any chance you can use the service center on another computer, using the offline-activation functionality?
     
  7. Dj Pandamonia

    Dj Pandamonia New Member

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    I have the same exact problem I bought a new comp, and I loaded it put the same serial and it did not work on the new services center here is the error stated
    "You have tried to activate an update, upgrade or crossgrade, but your User Account does not contain the full product license that this update, upgrade or crossgrade license is based on. Possibly this full product license is assigned to another User Account that you may have created using a different e-mail address. Please contact the Native Instruments Registration Support and submit the serial number in question." This is very frustrating it being that I have a gig this Saturday. I called customer support because I work 9am to 5pm. I needed my computer in order to help me. Has anybody had this problem so I can fix it my self. The funny part is I want to upgrade to the new traktor pro for like 99 bucks. I will reply once I get the issue fixed.
     
  8. fastfx

    fastfx NI Product Owner

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    612
    did you get this problem resolved?
     
  9. broderz

    broderz New Member

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    to marius

    "yes, this possible and allowed. It is not allowed to use both installations at the same time, though"

    i am looking at buying the latest version of traktor tomorrow & i have two laptops & dj as part of a duo,are you saying that even if i buy the full official edition of traktor we would'nt be able to go back to back on both my laptops using traktor? & if so why?
    thanks
    broderz
     
  10. Chreeestophe

    Chreeestophe New Member

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    3
    I was wondering, I have the Demo of Traktor Pro on my pc laptop just now and really want to buy the full version but I was planning on buying a Macbook in around 4 or 5 months. Am I right in assuming i'll be ok to buy and run Traktor Pro on my current laptop then be able to switch it to the Mac when I buy it?
     
  11. ew

    ew Moderator Moderator

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    21,328
    Welcome =)

    That's exactly the reason why that's in the EULA. Traktor's licensed to you; not to you and your partner.

    ew
     
  12. ew

    ew Moderator Moderator

    Messages:
    21,328
    Welcome =)

    Yep, you can do that.

    ew
     
  13. Chreeestophe

    Chreeestophe New Member

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    Great, thanks for the reply ew.
     
  14. broderz

    broderz New Member

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    thanks for the clarification
     
  15. henryblechynden

    henryblechynden New Member

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    3
    i had traktor on two computers then deleted it from both because i got ride of them but i can now not get traktor to load on my new mac book why is this so? please someone help
     
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