Traktor S4 MK2 not recognizing, HELP!

So I've owned a NI Traktor S4 MK2 for four years and never had any major issues. I recently wanted to sell it and make sure everything worked before doing so. However, upon running both Traktor Pro 2 and Pro 3 the device is not recognized. I've tried updating the driver and even there it doesn't recognize the S4 device. I've check hours and hours of forums and no one is running on a macOS Catalina 10.15.5. I've even tried getting ahold of my local Guitar Center, but because of COVID-19 everyone is closed. Everything in Native Access is up to date, even the Control Editor just to make sure. Whenever I run the Device Updater it flags me with a prompt that says "Please connect all your Native Instruments device and restart the Device Updater," to which I've done countless times. I cannot be the only one experiencing this serious annoying problem.

 

Have you tried using a different USB port? A different cable?