Traktor Scratch Pro won't Install - I think I've tried everything!

Hi All,

This is my first post but I have scrolled through the forum posts for a solution but so far I cannot find anything! PLEASE help!

I have just purchased my first Native Instruments product, Traktor Scratch Pro. I have installed the programme on my Mac and I cannot get the service center to activate it. I have installed the most recent version of Leopard OSX and I have even downloaded the 'Patched Installer' but when I run this I get the following message: "No Installer Application can be found, patching will be cancelled". I have gone through the steps to activate this patch but it still does not work. I've spent hours trying to figure it out and now I'm bored of scratching my head? Anybody else recently had this problem or have any idea what's not working?

Any assistance much appreciated.

Wayne

 

I'm trying to work out a question that may promt a better responce but I wondered in the meantime if anybody had a telophone number for Native Instuments that I could call and speak to somebody about the product I bought that isn't working?

A little help from somebody there might make all the difference. I've emailed about a week ago but no responce as yet and I'm a bit concerned that I paid over £500 for something that's not really doing what it should do. Any ideas please people?

Many thanks in advance.

Wayne

 

Hello Wayne,

you can find our support phone numbers on the following site:

http://www.native-instruments.com/index.php?id=contactinfo

I see that my US support colleague already provided you with a knowledge base link regarding the problem you had:

http://www.native-instruments.com/knowledge/questions/612

This should solve the issue with Service Center window staying blank.