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Traktor Startup Issue

Discussion in 'TRAKTOR PRO / TRAKTOR SCRATCH PRO' started by DJ.Paulie.Dangerous, Sep 20, 2011.

  1. DJ.Paulie.Dangerous

    DJ.Paulie.Dangerous New Member

    Messages:
    5
    Trakor does not load properly when I start the program with my gear plugged into my laptop via USB.

    It imediately shuts down and I get a error msg "Unexpected Error".

    If I start up Traktor first and then plug in the USB's it loads up ok.

    Also I have 2 Denon DN-S3700's, everytime I start Traktor only the Left deck lights up in hybrid mode, in order to light up the Right deck I have to go into controller settings each and everytime and re-select Deck B TSI from the drop down menue and identify the IN / OUT ports.

    Can anyone help with this issue or is having the same problem?
     
    DJ.Paulie.Dangerous, Sep 20, 2011
    #1
  2. lethal_pizzle

    lethal_pizzle NI Product Owner

    Messages:
    10,599
    Send the crashlogs to NI
     
    lethal_pizzle, Sep 20, 2011
    #2
  3. Count Zero

    Count Zero ModerAUtor Moderator

    Messages:
    6,586
    Yes. Please log a call with support on this issue.
     
    Count Zero, Sep 20, 2011
    #3
  4. djmgj

    djmgj NI Product Owner

    Messages:
    720
    It might not be NI, it could be Denons problem. Ive noticed with my DNX1600 that sometimes when i start TSP2 it does not recognize the Denon soundcard. This was the same with TSP1, and on my new laptop.

    Its never shut down but i figure you should probably post something familiar on the denon forums.

    Hope this helps.
     
    djmgj, Sep 21, 2011
    #4
  5. zephry

    zephry NI Product Owner

    Messages:
    1,966
    Yep I had a similar problem with the usb ports not being recognized
    at startup. Korg nanokey and kontrol.
    I used korgs driver utility and it showed corrupt usb drivers. I removed them and set up the drivers again. No pobs since.
    Good idea to check denon for a driver update.
    Look up this program Usbdview
    it will show all usb info for all devices plugged in or not.
    Free app not adware.
     
    zephry, Sep 22, 2011
    #5