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TRK-01 not in Native Access to download after purchase.

Discussion in 'REAKTOR' started by lostsoundz, Dec 3, 2018.

  1. lostsoundz

    lostsoundz NI Product Owner

    Messages:
    12
    Hi mods i managed to fix this issue myself can you close, please?
    Thanks
     
  2. Aymara

    Aymara NI Product Owner

    Messages:
    1,660
    Why close? This is an open forum, not a support ticket ;) Others might have similar problems, who knows.
     
  3. Paule

    Paule NI Product Owner

    Messages:
    7,555
    How do you manage your issue? We are curious.
     
  4. DavidCarlyon

    DavidCarlyon New Member

    Messages:
    1
    Man, is it me or are there always tons of problems with native access? I just got the free (yes free) versions of the TRK series, downloaded them, then reaktor wouldn't recognize them, so i uninstalled everything reaktor and it worked. But then i get a timed (half hour) message that says i need ot activate the TRK kick and bass...i click the box and it opens native access, lo and behold native acces says they are activated. I put the serials in again and it accepts them, but nothing changes.

    Then there are instruments in komplete kontrol that start showing up without their thumbnail...some that wont show up no matter how many times i re install.
    I hate being a whinger, but i have software from all the major companies, and none of them are this much of a pain in the ass. I have maschine mk3, kontrol 49 and a bunch of software, but i am really close to sellig it all at this point. I have been thinking about it all year, seeing as maschine just hasnt kept up, but stuck with it because i have a lot of love for this system when it works.
    Every time i buy an arturia product, i open the installer, install it...i can activate it on 5 systems with no problems and thats it. Done. If i do have a problem, support gets back to me same day.
     
  5. Paule

    Paule NI Product Owner

    Messages:
    7,555