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Trouble activating Traktor Scratch :((

Discussion in 'Product Installation and Activation (Archive)' started by kyo_123, Jul 24, 2007.

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  1. kyo_123

    kyo_123 New Member

    Messages:
    19
    Hi,

    When i enter my serial number in Service Center and try to activate in offline mode i get the message "The system id you sent to us is invalid" on the NI site. I tried reinstalling the Traktor Scratch software and updating it to version 1.0.2 but i still get the same problem. Infact every time i enter Service Center my system id changes. Its weird. Is it supposed to do that? I never had this kind of problems when i installed traktor 3.2.2 on my system. I run Intel-Mac , Os 10.4.6
     
  2. DJ Freshfluke

    DJ Freshfluke Traktor Mod

    Messages:
    26,792
    *moved to the right board*
     
  3. Marius @ NI

    Marius @ NI NI Team NI Team

    Messages:
    1,052
    Hi kyo_123,

    please get in touch with our Sales team. The serial number you have received had been locked due to a payment issue. Did you purchase this in our online shop directly or second hand?
     
  4. kyo_123

    kyo_123 New Member

    Messages:
    19
    Unfortunatly secondhand. Does this mean im screwed? I asked my buddy from the states to order it for me, since i dont have a credit card. He just wrote down my adress in the deliviry form. Any ideas?
     
  5. Marius @ NI

    Marius @ NI NI Team NI Team

    Messages:
    1,052
    you should contact us directly and give us some more information about the seller if available. We will try to get in touch with him them.
     
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