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Twenty Five (Congrats & Issue)

Discussion in 'KONTAKT' started by Arthur Neeman, Oct 26, 2021.

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  1. Arthur Neeman

    Arthur Neeman NI Product Owner

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    EvilDragon, yes, I'm going to start using only VST2, but it's a nightmare if I should save all instances as multi and load them one by on. Do you really understand what that means? Half of year I produce some 200 sketches with at least 10-20 Kontakt instances in every project. You told that it would take couple of hours :)

    And how about RC24, RC48? Dynamics, EQ - which upgraded to VST3 month ago or a little earlier. Should I test every project and every track is it loaded correctly? I had read that these plugins since they are VST3 they don't load settings if not saved as preset (or smth like that). You know? It's an absurd.

    Better if you can tell me how to detect, which projects are using VST3 Kontakt because I really don't remember when I installed this bug. Can I search in Cubase .CPR files for some signature? Like CLSID key from Kontakt entries from in Registry Editor?
     
    Last edited: Dec 11, 2021
  2. Arthur Neeman

    Arthur Neeman NI Product Owner

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    92
    Probably you won't believe - this issue is on VST2 Kontakt too.

    Between October 26th (when I posted first post in this thread) and today I tested this many times. One time after some updates (Massive and some others) this VST3 bug seemed to be gone, but no - it somehow transformed to different bug - ping-pong delay always were off-sync a little. And again - doing disable/enable track sequences after reloading project did fix this for current session.

    And now VST2 too (and it's on two different computers). It's like falling on ice with naked a**.
    You know I'm not game player. I'm composer. I paid not so little money to have not so bad libraries. I won't turn into hate speech, but your "It's not yet been decided when it will be worked on" doesn't encourage to further use of Native Instruments . Should I stop composing?
     
    Last edited: Dec 11, 2021
  3. EvilDragon

    EvilDragon Well-Known Member

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    This is not at all true.

    This particular ping-pong issue with Replika is only in Kontakt, it's an implementation bug. Standalone Replika doesn't have it, as far as I know, and other FX plugins are completely different DSP so inconsequential to this sort of issue.

    I cannot provide you any more info than this. It's up to you what you want to use and how. You of course shouldn't stop composing, but you could definitely work on the tone that you're using on this forum. You found a bug, which is good. NI has tracked it, which is good. Continually bumping the thread won't get the bug fixed any faster, though.
     
  4. Arthur Neeman

    Arthur Neeman NI Product Owner

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    92
    I know. Sorry. But imagine how it drives me (and not only me) crazy. All your libraries in Play Series are not usable. They are usable to inspire and fix ideas, but once they fixed and saved, they won't sound the same on next load.

    Yes, I've checked other plugins by myself and they are working fine (Solid Bus Comp, Transient Master and others). Therefore I took a risk to upgrade another bunch of plugins Native Access offered. All seems to work properly, so I'm not going to switch back to VST2, it would be more painful than waiting for bugfix on Kontakt.

    Your libraries are great for electronic genre. Therefore it's hard to not use them because you put Replika in many presets. Switching off Replika and use Replika on track slows down a muse :) Hope you understand.

    Thank you for your patience.
     
  5. EvilDragon

    EvilDragon Well-Known Member

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    Well, it seems thousands of other people are using all those Play Series titles just fine... You're the only one who noticed and reported the issue - nothing of the sort came through to NI support. So...

    (My assumption is: great majority of people still use VST2, and Cubase is not the most used DAW among NI userbase.)
     
  6. Arthur Neeman

    Arthur Neeman NI Product Owner

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    92
    The same true is that thousands of other people are talking that Kontakt's inner Replika does this failure I described, but they don't report because their experience with NI support is worse than any... (I just replicate words. I know NI support is best on the world and this issue is going to be solved soon).

    My assumption is: don't segregate NI users by DAWs they use. Okay? ;) If one problem cannot be solved, this is the start of hundreds to be unresolved. And there are. So... If you (the team) leave one problem unresolved, then you (the team) will feel comfortable to leave unresolved another bunch of problems in other platforms. I know people's psychology. So... (neverending sentence, right?)

    I just playing around Analog Dreams. It's great. 1984!
     
  7. Arthur Neeman

    Arthur Neeman NI Product Owner

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    92
    Hey, EvilDragon, now you cannot blame Cubase, because I load your Analog Dreams v2 into Komplete Kontrol (standalone) and then I load preset Garage. It contains Replika with ping-pong. And it does the same on first play - ping-pong delay goes to the right channel. If I switch off ping-pong and then on again, the problem is gone and delay does ping-pong as expected. This happens in Komplete Kontrol without any DAW as host. So take this in count. THIS ISN'T STEINBERG FAULT!
    Nop! This happens outside of Cubase. So yes - only VST3, only Windows and, what extremely specific - only Kontakt. Take this in count, PLEASE! You can blame Cubase as less professional if you want, but you cannot ignore Windows OS. In my case 21H1. Would you say I should update to 21H2? Can you guarantee that this will solve the problem?

    I hope the team will take this more serious.
     
    Last edited by a moderator: Dec 13, 2021
  8. EvilDragon

    EvilDragon Well-Known Member

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    19,938
    Well, I cannot confirm the problem in Reaper, Live, Reason, Studio One, Bitwig, FL Studio... What do you make of this? :)

    So it's just Cubase and KK (probably also Maschine in that case too) then. OK.

    Nope, Windows version has nothing to do with how DSP is implemented in Kontakt...
     
    Last edited: Dec 13, 2021
  9. Arthur Neeman

    Arthur Neeman NI Product Owner

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    92
    You wrote the truth that YOU cannot confirm. Since I'm a customer from not the lowest scale (I have Komplete 13 Ultimate Collectors Edition + Ashlight) I think I deserve better support than pointing to other DAWs.

    One of the option would be reinstall Kontakt. I don't know how much, but something I should do while waiting for N years when maybe your team would fix this for me and some other hundred insignificant users.

    P.S. Why you delete tags to your team members? Do you worry that they will read our discussion? I can write to them privately, right?
    Please don't lower the significance of this problem and, if you can, invite team members who are more responsible to customers. Nothing personal.
     
    Last edited: Dec 14, 2021
  10. Matt @ NI

    Matt @ NI NI Team NI Team

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    2,445
    Arthur Neeman EvilDragon is not a NI support employee and so by definition doesn't really owe to support users with specific issues.
    If you want to escalate a bug to our team, you should contact our support teams: https://bit.ly/n1konta

    Since this thread kinda derailed into an argument just between the two of you and it doesn't look like it peaked anyone's else interest, I will close it.

    Thank you.
     
    Last edited: Dec 14, 2021
  11. EvilDragon

    EvilDragon Well-Known Member

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    19,938
    Yaron didn't confirm it either in all those other DAWs. He only confirmed it in Cubase. New info is that it also happens in KK/Maschine. But that's it. Other DAWs don't have this issue, and that's a fact that has been verified.

    EDIT: For the record - Komplete Kontrol and Maschine technically don't classify as DAWs. So it IS a Cubase-only issue, as far as usage in DAWs is concerned.

    Pinging a bunch of @ NI people just to call them out won't get you any friends around here. In fact, it might earn you an infraction the next time.
     
    Last edited: Dec 14, 2021
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