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Solved Twenty Five install error

Discussion in 'NATIVE ACCESS' started by davemacp, 25/10/21.

  1. davemacp

    davemacp NI Product Owner

    Messages:
    412
    Mac mini m1, big sur. I can't install the Twenty Five library. I've tried a couple of times and I get the error below. It seems to download it ok, but won't install. All paths etc are correct in preferences. Any ideas?

    upload_2021-10-25_15-11-19.png
     
    davemacp, 25/10/21
    #1
  2. Tony Jones

    Tony Jones Active Member

    Messages:
    435
    I had a fail on my iMac. I mounted the ISO from downloads and ran by hand. I had to tell it where to put the library (external disc). It ran OK in Kontakt but came up in demo mode until I restart Native Access to sort that out. Sounds great!
     
    Tony Jones, 25/10/21
    #2
    • Like Like x 1
  3. Jeremy @ NI

    Jeremy @ NI Support Team NI Team

    Messages:
    1.339
    Hey there, for all your installation issues, you can get help from our specialists by submitting a request here: http://bit.ly/NIsupport_install
     
    Jeremy @ NI, 25/10/21
    #3
    • Like Like x 1
  4. davemacp

    davemacp NI Product Owner

    Messages:
    412
    I followed the link and it was indeed a permissions issue between native access and big sur. Sorted now, thanks for making sure I try the obvious solutions first!
     
    davemacp, 25/10/21
    #4