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U-He Sale Offer Ended early??

Discussion in 'General Chat' started by soulballet, Feb 18, 2019.

  1. soulballet

    soulballet NI Product Owner

    Messages:
    4
    the U-he Sale offer clock yesterday showed we had till 12:00 noon PST.

    Checked in at 11:00 and the page was gone?

    What happened?

    Thanks
    Rick
     
    soulballet, Feb 18, 2019
    #1
  2. Matt @ NI

    Matt @ NI NI Team NI Team

    Messages:
    2,445
    Matt @ NI, Feb 19, 2019
    #2
  3. soulballet

    soulballet NI Product Owner

    Messages:
    4
    I did before I posted this. Haven't heard back.
    Thank you,
    Rick

    Actually I DID get an email back from support. Unfortunately, I cannot read it. :)
    Hallo rick,

    Vielen Dank für Ihre Anfrage.

    Für Ihre Anfrage wurde ein neues Support Ticket erstellt (1775480) - wir bemühen uns um eine schnellstmögliche Bearbeitung Ihres Anliegens.

    Ihnen stehen folgende Ressourcen zur Verfügung:

    - Ihr NI-Benutzerkonto mit Informationen zu Bestellstatus mit Bestellhistorie, Ihren Produkten, Seriennummern, Downloads, Gutscheinen und mehr:
    https://www.native-instruments.com/de/my-account/

    - Online Shop FAQ:
    https://www.native-instruments.com/de/shop-information/online-shop-faq/

    Beste Grüße,

    NATIVE INSTRUMENTS Customer Service
     
    Last edited: Feb 19, 2019
    soulballet, Feb 19, 2019
    #3
  4. Matt @ NI

    Matt @ NI NI Team NI Team

    Messages:
    2,445
    It looks like this is now being handled by our team ;)
     
    Matt @ NI, Feb 20, 2019
    #4
  5. soulballet

    soulballet NI Product Owner

    Messages:
    4
    Matt, yes thank you. They are taking care of it.

    Quick probably stupid question. Are those u-he synths that were on sale FULL version plugins? Audio Units and VST? Just wasn't sure of it was a modified version that only worked within a Native Instruments set up.

    Thanks
    Rick
     
    soulballet, Feb 20, 2019
    #5
  6. Matt @ NI

    Matt @ NI NI Team NI Team

    Messages:
    2,445
    Yes, they are full version - the same you would find on the U-he website directly.
     
    Matt @ NI, Feb 21, 2019
    #6
  7. soulballet

    soulballet NI Product Owner

    Messages:
    4
    Great. Will take care of it Tomorrow. Thanks for all your help!
    Rick
     
    soulballet, Feb 22, 2019
    #7
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