Update from 2.0.6 to 2.2.1 doesn't seem to work

I'm running 2.0.6 just fine. When I'm in the Service Center, I can download and install the update, but when I open Maschine, it didn't update. Then when I go back into Service Center, the Maschine update is still there like I didn't install it. Any idea what's going on? Do I need to reinstall Maschine 2?

 

Don't let service center install it. Download the update again and install it manually. Reboot your computer after the install.

If that does not work you may need to delete the Maschine 2 App.xml file in C:/Program Files/Common Files/Native Instruments/Service Center. Then reboot and try the install manually again.

It's very important not to move Native Instruments application and program files after installation. This is usually the cause of the issue.

 

ok yeah, the independent installer gave me an error that pointed out that in the Overview in Service Center, it couldn't locate the folder for Maschine 2. Once I located it, the install went fine. Maschine 2 booted with the new update.

Can't think how that happened though... I haven't moved Maschine since before I updated from 1 to 2. I rmember reading that moving files would prevent Service Center from locating and updated properly.

The Maschine Controller Driver update still doesn't work though. I'm guessing it too can't find the folder for whatever reason. I checked overview though and it's not listed in there, so I can't locate it if it were. I tried downloading it from the website and installing it independently, but it's still showing up in Service Center. Any suggestions there?

 

Glad you got it installed. Don't worry about the driver if the controller is working fine. Service Center does not have a way to tell if a driver is installed like it does for applications. So it will always show the latest driver regardless if it's already installed.

 

oh ok. Looks good then! Thanks for the help