Updated KK 1.6.1 causing notes to stick

I recently updated KK to 1.6.1 and now I'm having problems with notes sticking on my KK61. It happens with some of the Kontakt 5 patches while I'm using Sibelius. If I playback a passage and stop, the next time I start the first note will stick. You can only stop it by pressing the note again or pressing esc. I doesn't seem to do it on all of the instruments but at least Kontakt library patches. Anyone out there have the same problem? Anyone have an answer or suggestion?
Thanks

 

I am having the exact same problem. Various Kontakt and Reaktor instruments are hanging as if the sustain pedal was pressed. It only happens when accessing them through Komplete Kontrol. Please help!

NEVER MIND
Still not working

 

I think it's the 2.4.6 maschine update. I updated all The komplete Kontrol stuff hoping it what stop sticking and the latency would go away, it only lagged and stuck on the kk keyboard too, maschine would work perfectly. I just downgraded back to 2.4 and the keyboards working perfect again. Sucks cause that new manual chop was beautiful! but the keyboard would be useless once I got like 4 tracks going. idk if it's my computers lack of power or what, but do you guys know who to email complaints to?

 

After downloading the official windows driver and reinstalling it, my problem has been solved. Let me know if it works for you!
http://www.native-instruments.com/e...eyboards/komplete-kontrol-s-series/downloads/

EDIT
Still not working

 

I have the exact same problem on Mac.

 

Hello Everyone,

we would need more information from those of you affected by this.

For example: Are you one Windows or MAC?
Which OS version?
Is the Komplete Kontrol connected directly to the computer or through a USB hub? (If through a hub, please connected it directly to the computer). Is there any specific instrument you are playing where you experience this issue?
Does this also happen when using Komplete Kontrol in standalone mode?
Is there any situation whereby this issue does not occur?

Best Regards,

 

Mac OS X El Capitan version 10.11.5 (15F34).
Komplete Kontrol connected directly.
I've only managed to test with Kontakt based instruments so far.
Using a Kontakt based instrument directly - without the Komplete Kontrol software - this problem do not occur.

The problem for me is with Pro Tools (12.5.1) only. Works fine with Studio One.

 

Still having the problem. Even after driver update.
Using Windows 10 64 bit
KK connected directly to computer
It happens in many kontakt instruments such as session strings, grandeur, and with Razor and Rounds (probably others but I know for sure those)
It happens in standalone mode as well
Updating the driver seemed to help, but it started hanging again. Seems to be moderately random.
Thanks!

 

Hi
I'm using an iMac with El Captain. Keyboard is connected directly to the computer. It seems not to stick in stand alone mode but sticks with Kontakt based products. I'm using it with Sibelius 8.3. I can't say that it sticks with any other programs.

 

Hello again,
I just tried KK with Cubase Pro 8.5 and it worked with the Kontakt instruments fine, no problem. It can play back a midi channel without problem. The playback with Sibelius at least is horrible. Every time you stop and replay or even highlight a note it will stick. Hope this helps.

 

I was watching KK work in the expanded mode with the keyboard turned on and you can simply see the keys sticking on the keyboard as you play back a written passage.

 

Thank you for all of the information that has enabled us to reproduce this issue in-house. We are actively working on a fix and will release this as soon as possible.

 

I have this problem- Sustain is sticking.

Mac Pro quad core 2.66Ghz, 16G Ram,
10.11.5 El Capitan
Logic Pro x
M Audio SP2 Pedal
S88 going into main usb on
Purchased S88 and Ultimate 10 last week, so all latest downloads?

Its even over sustaining logics stock software instruments.

Really need a quick solution to this as I have sessions booked in and todays was wasted as the piano player could not work.
Problem seems to be intermittent, but frequant.

 

Glad NI has reproduced it. I wasted creative energy the other day trying to figure out that KK is the problem and going direct to the standard plugin is a work-around. The KK plugin is unusable for me until it is fixed.

 

Komplete Kontrol 1.6.2 has now been released. This addresses the issue with hanging notes in Pro Tools and Sibelius.

Note that sustain pedal issues are unrelated to this. If you have sustain pedal issues, please contact Technical Support or refer to this post: https://www.native-instruments.com/...tain-pedals-issues.227784/page-4#post-1481471

 

Got the new update 1.6.2 gave it a try out and glad to report that all is well and working great again. Thanks NI for the4 quick response and fix!!

 

Hi Tim,
Thanks for speedy response!

1. The update fails to download for me. I have everything else updated. It got halfway threw download then failed. Now it won't even restart the download. Just keeps saying download failed.. My internet connection is fine.

2. I previously tried the fix that you have pointed to for the sustain issue. Which is hanging notes btw. Il contact support as you suggest.

Thanks again

 

Just a thought, did you down load the file from Service Centre or the update page? I don't imagine it makes any difference but I got it from Service Center and it was easy because Service Center does everything for you,

 

Im trying from the Service Centre.

As soon as I click download. It instantly says "Download Failed"

where is the update page? I'l try from there!

 

It's under support, downloads, updates. Sign in and put Konplete Kontrol in the box then hit the magnifying glass. It's there. I'll be honest with you, I'm no expert so my advice is basically just thinking of things to try. Is the keyboard working at all? Is it using the older version still? You may try to put the old version in again, and then try the new one in case that does something. I have a feeling it may be a preference problem. I had to do that once when some version of some program kept crashing. I was advised to go to the preferences and ditch the one that was associated with the program I was using. Then I just downloaded the new again and bingo. So it may be something like that. Maybe someone else can comment on this and either verify it or tell you not to do it, but it could be something like that has gone wrong.