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Updating Komplete

Discussion in 'KOMPLETE KONTROL SERIES' started by AMD, Jun 3, 2021.

  1. AMD

    AMD NI Product Owner

    Messages:
    28
    Hi there.

    I'm still using Komplete 10 Ultimate and I'm lost when it comes to updating. For example, I recently update my macOS from mohave to Catalina and lost the use of Reaktor 5. Now I can only use the basic version of Reaktor 6 without upgrading. I was sure I checked all the info before I updated and that I wasn't going to loose any functionality, but I obviously missed something. It's so hard to keep track of compatibility issues these days.

    Anyway, I'm thinking of upgrading to Komplete 13 because it makes more sense than just upgrading Reaktor. I would like to know which version of Komplete 13 I can upgrade to? For example, if I upgrade to Komplete 13 standard, will I loose more functionality from Komplete 10 Ultimate? Or do I need to upgrade to Komplete 13 Ultimate because I am using Komplete 10 Ultimate?

    Thanks, Adam.
     
  2. marc.scoop

    marc.scoop New Member

    Messages:
    4
  3. AMD

    AMD NI Product Owner

    Messages:
    28
    Thanks so much for that Marc. Very helpful list indeed. So, am I right in thinking that once you own an 'Ultimate' version of a product, that you must update to an 'Ultimate' version of that product or higher?
     
  4. MyStudioOne

    MyStudioOne NI Product Owner

    Messages:
    365
    The easiest thing to do is shop at NI website and put what you want in your shopping cart. As long as you are logged in to your account, discounts will automatically be applied if you are eligible. But also, you must select the product you are upgrading "from" and so if K10 doesn't show in the eligible upgrade list for K13, you'll have your answer.

    But you need to be logged in and also 10 needs to be registered and thus shows under My Products and Serials on the NI website.
     
  5. AMD

    AMD NI Product Owner

    Messages:
    28
    many thanks for the info, cheers!