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Very Low Output

Discussion in 'Technical Issues - KOMPLETE (Archive)' started by presence, Sep 20, 2011.

  1. presence

    presence Forum Member

    Messages:
    60
    Is anybody using Guitar Rig 5 on OSX 10.6.8 with an Apogee Duet? I ask because after installing Komplete 8 Ultimate the output level in Guitar Rig 5 is very very low. In all my other plugins including Guitar Rig 4 the input and output is set pretty good, yet when I open Guitar Rig 5 (which is set up exactly like in GTR4) I get a very low volume and output level but the input level is fine.

    Is anybody using the same set up and getting consistant levels?
    It's unusable like this, I have to crank the output about 75% more to get it where it is in Guitar Rig 4, Amplitube 3.6 etc...
    I have talked to Apogee support and they said it must be an issue with NI's software.
    I have already filled out a support ticket without a response yet.
     
  2. presence

    presence Forum Member

    Messages:
    60
    Solved

    Thanks to NI's phone support this issue is resolved. Turns out it was a bad preference file. Weird since it was a brand new install, anyway I just closed Guitar Rig 5 standalone and then deleted- com.native-instruments Guitar Rig 5.plist. Reopened GR5 and the levels were back to normal.