Want to sell maschine but upgraded select to 12, also own KK

Discussion in 'General Chat' started by Ojustaboo, Feb 21, 2020.

  1. Ojustaboo

    Ojustaboo NI Product Owner

    Messages:
    178
    I bought Maschine Micro mk2 with Komplete select for maschine and upgraded it to Komplete 11.

    Then upgraded komplete 11 to Komplete 12.

    Then bought Komplete Kontrol S61 along with Komplete 11 select (all these are registered on my account, hence have two select 11 registered)).

    I want to sell Maschine Mk2 along with Komplete select 11 for maschine, but keep my upgrade to 12 as I still have Konplete Kontrol with Komplete Kontrol select 11. However it was Komplete select for Maschine that I upgraded not the Komp[lete 11 select that came with my keyboard.

    Is this something I would have to contact NI to sort out?
     
  2. Uwe303

    Uwe303 NI Product Owner

    Messages:
    5,156
    This should work, worst case would be that you have to enter the 11 upgrade and 12 update serial again. But you have the base product two times so it will work if you sell one of them with the mikro.

    Uwe
     
  3. Matt @ NI

    Matt @ NI Support Team NI Team

    Messages:
    888
    This will work - There is no difference in between which type of Komplete 11 Select you upgraded from. As long as you have the base product in your account, your upgrades will remain activated.