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What are the upgrade eligibility requirements?

Discussion in 'Product Installation and Activation (Archive)' started by PlanetEarth, Sep 3, 2010.

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  1. PlanetEarth

    PlanetEarth NI Product Owner

    Messages:
    107
    I just got Komplete 6 a couple of months ago. Is there ANY grace period where I can get the newer version for free? Obviously, if I'd known there was a new version coming out, I would have waited. :angry:

    Thanks.
     
    PlanetEarth, Sep 3, 2010
    #1
  2. Gramarye

    Gramarye NI Product Owner

    Messages:
    91
    There are a few threads open on this very topic as well as conflicting viewpoints. Browse the other threads if you like, but I believe NI's posture to be 'no grace period, no decrease in upgrade price regardless of how recently you purchased, and definitely not a "free" anything'. To be clear, it hasn't been stated as such, but Thomas@NI addressed the issue in the 'customers action plan' thread.

    Best of luck, my friend, and welcome to the show that never ends.

    Peace,

    Dave

    by the bye, greetings from Naples!
     
    Last edited: Sep 3, 2010
    Gramarye, Sep 3, 2010
    #2
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