what to do with NI products when sending laptop back?

wasn't sure which area to post this...

Hi ,

I bought a new macbook pro but seems my eyes are super sensitive to the glossy screens so i'm having to send it back. I never had a problem with the old macbooks with matte screens and hence have traktor, maschine etc installed on my old mac, and on my new (soon to be sent back) one.

I read somewhere that you can only have maschine/traktor installed on two computers at once, and i'm worried that if after i've sent this new laptop back and bought a new one (ie my third computer) i'll be trying to install it on my then 3rd computer and it won't let me.

I have to remove all personal data from my new macbook before sending it back, will this be enough or do i have to do anything else to enable me to install traktor and maschine on my (soon to be bought hopefully) laptop?

any advice welcome, thank you

 

I would suggest you uninstall all NI software from the laptop you are sending back.

http://www.native-instruments.com/k...lling+NATIVE+INSTRUMENTS+Software+in+Mac+OS+X


Regarding installing on your new computer, there isn't anything you can do about multiple installations. NI used to have a process where users could manage their registrations -- i.e. delete old ones they no longer needed. NI did away with this.

You should probably be fine in installing on a new computer and authorizing it. I think NI now only monitors registrations to see if someone is abusing the license -- e.g. they have activated a product 10 times.

If you can't activate, you will have to contact NI Registration Support and explain your situation

 

Thanks Martin, I did a complete erase of everything on the hard drive but didn't "uninstall it" as such, hopefully it won't make a difference...

many thanks