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When send the Kontrol X1 pre-ordered?

Dieses Thema im Forum "KONTROL X1" wurde erstellt von lepmar, 13. Januar 2010.

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  1. lepmar

    lepmar Forum Member

    Beiträge:
    20
    The 17 december I have pre-ordered the Kontrol X1,I have not still received nothing but in the stores he is already available..

    When send the Kontrol X1 pre-ordered? :confused:

    NI have not still taken the money from my credit card,I can cancel the preorder so I can today order it in a store?




    Sorry for my bad english....


    Marcello from Italy
     
  2. dejbasic

    dejbasic NI Product Owner

    Beiträge:
    155
    From 1. february
     
  3. lepmar

    lepmar Forum Member

    Beiträge:
    20
    I will not make never more pre order from NI shop!

    I can cancel the preorder?
     
  4. lethal_pizzle

    lethal_pizzle NI Product Owner

    Beiträge:
    10.599
    You can order it now from stores? Don't know of anyone that has one?
    ---
    Just had a look at the top 3 UK dealers, they say 'not in stock', 'coming soon' and 'available 01.02.10'.
     
  5. Karlos Santos

    Karlos Santos Rocket Man

    Beiträge:
    12.126
    Pre-order means that your order is taken but the product will be delivered after the release Date. It does not mean that you get the unit early.

    If you wish to cancel you should contact Sales Support.

    Karlos
     
  6. lepmar

    lepmar Forum Member

    Beiträge:
    20
    http://newgroove.eos-web.it/search_catalogo.php

    http://www.musik-service.de/native-instruments-traktor-kontrol-x-1-prx395771043de.aspx

    http://www.libertybusiness.it/negozi/audiomusicarecording/php/prodotto.php?art_code=2629

    and many more...
     
  7. Rasmuffin

    Rasmuffin NI Product Owner

    Beiträge:
    1.584
    Do any of those state the units are in stock and shipping? One seems to say "late January."
     
  8. lepmar

    lepmar Forum Member

    Beiträge:
    20
    In many store it is available
     
  9. Karlos Santos

    Karlos Santos Rocket Man

    Beiträge:
    12.126
    I dont understand the point of all this.

    NI announced the release date of the X1 as 1st Feb. Obviously they have had to ship some to retailers so that they are available from that date.

    If some retailers are selling them early that is down to them NOT NI.

    When Traktor Pro came out some retailers made it available shortly before the NI shop. This happens with many products. NI arent responsible for retailers holding to the release date.

    Most retailers that say they have them will put you on Pre-Order anyway and will ship on the 1st Feb so you wont get the X1 any sooner.

    Karlos
     
  10. TeLLy

    TeLLy NI Product Owner Extraordinaire

    Beiträge:
    6.449
    1) OP thought he would be first in line with a pre-order at NI
    2) This was not the case
    3) OP will never pre-order from NI again
    4) Italian and German stores have it in stock
    5) Lesson learned: don't give NI your money directly, give them your money through another shop so you're paying two sets of people. That way everyone gets to share in the post-recession bliss!
     
  11. lepmar

    lepmar Forum Member

    Beiträge:
    20
    the point:I pre-ordered the Kontrol X1 for wait more than others..
     
  12. TeLLy

    TeLLy NI Product Owner Extraordinaire

    Beiträge:
    6.449
    Hurray!
     
  13. Karlos Santos

    Karlos Santos Rocket Man

    Beiträge:
    12.126
    Yes , you "Pre-Ordered" from NI who explicitly said shipping is 1st Feb.
    NI did not say that they will "ship" the X1 before 1st Feb, they allowed you to make an order pre-release. You have reserved an X1.

    Your X1 will be shipped 1st Feb. It is not NIs fault that some shops are selling theres too early.

    Most shops will not actually send the X1 out till the 1st Feb.

    Karlos
     
  14. goonzy

    goonzy Modérateur

    Beiträge:
    2.884
    You should order one from the shops and see how long the delay will be to receive it .. So many shops just try to look exclusive and don't have anything in stocks at all.
     
  15. lepmar

    lepmar Forum Member

    Beiträge:
    20
    today I have bought my KONTROL X1 in a store in Torino Italy! :)
     
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