Where do you get Tech Support ??? NI will not respond...

Discussion in 'KONTROL Z1' started by minimallover, Dec 17, 2013.

  1. minimallover

    minimallover New Member

    Messages:
    19
    where can you get immediate answers from NI??? I have posted 3 questions on here and have not resolved my issues and also sent emails to NI tech support 10 days ago and never heard back...
    Any normal company that does this would be out of business by now. I realize NI is in Germany, but the internet is global these days!
    Why are they not fixing issues with ios7 and iPad? It is not stable at all and definitely not suggested to play out with !
     
  2. CakeAlexS

    CakeAlexS NI Product Owner

    Messages:
    5,262
    I realize NI is in Germany, but the internet is global these days!

    Um just in case you didn't know, not everybody here in these forums is from the USA and not everybody here lives in the USA with you!
    (I assume you are from the US of course, as you are still in the belief that the universe revolves around you! ;)).

    Still I agree, it is poor support, esp from Germans who are generally good at this sort of thing...
     
  3. MartinHines

    MartinHines NI Product Owner

    Messages:
    938