Which is least hassle for selling Maschine: deregister software or transfer license?

If I sell my Maschine MK3, which I bought used, and buy a new one instead, what's the easiest route to go with getting the software to the new owner: deregister the software before I sell it or submit transfer request with NI support once the person buys it from me?

I'm assuming I can't just save myself hassle by giving the new owner the software from the new Maschine that I buy and I keep the one from the one I'm selling. Software tags along with the particular Maschines, right?

 

It’s the hardware serial that you register to unlock the software in your account via Native Access, so that likely wouldn’t be the best option.

License transfer is the way to go, it’s incredibly easy. I got it done in less than 2 days, NI support was great.

 

I'd do it before the sale so the buyer doesn't have to wait.

 

I'd also advise you to do it the right way, go here activate the transfer:
https://www.native-instruments.com/en/my-account/license-transfer/request-for-transfer/
It's an automated process, after a while you will have a transfer ID Serial that you can give to the new owner.

 

Okay I’ll ask, why are you selling the used one to buy the new one?

 

Cause the used one smells like Cheetos.

 

No-one seems to be mentioning this at all on the forum yet, but after contacting support last month about selling some NI hardware, it's my understanding that you actually don't need to transfer software any longer. It stays in your account!

Apparently you only need to transfer the hardware now and when the new owner registers that, they just download the Maschine software for themselves. I asked them several times, to be clear, but they confirmed that you can now sell the hardware and the software stays licensed on your account. Amazing right?

Don't take my word for it obv. and I haven't sold my hardware yet to see what happens.

 

Sorry but I don’t think that’s true
I sold my jam in jan and I didn’t get to keep the software or full library
What happens is you ask ni to transfer the hardware Serial and then they remove the associated serials for the software from your account .

 

Jan is two months ago. I wrote last month (Feb). The policy changed sometime shortly after Feb 4th, from what I can tell.

Then two support workers are in on the same great joke. I actually asked one of them if he'd been drinking when he was first telling me.

I rarely post but thought the info was worth it. I didn't believe it either... I asked the guys multiple times, but if you look in your product serials area you'll see that you can only select the hardware to transfer and not the associated software.

Just contact support, if you're selling, and they'll confirm. I hope.

 

It’s been that way since they change their system about the time jam came out .

 

I'm trying to help the OP and anyone else reading this that might be selling.

Just because you don't 'think' it's true doesn't mean it isn't.

EDIT: (Image removed for support guys' privacy)

That's what I took it to mean. I'll let you know once I sell it and can't use the software anymore though!

 

Cool , all you had to do was prove it

But they haven’t updated their eula yet

https://www.native-instruments.com/en/company/legal-information/end-user-license-agreement/

a) Bundles (product bundles consisting of hardware and software or software-only bundles) can only be resold / transferred as a whole. The individual components of a bundle must not be resold / transferred separately.

What country you in

 

WOW... I never thought I'd see the day.

Matt @ NI Clarify this, please.
The original owner keeps the software after transferring the HW license? So both the seller and the buyer will have the software?
What about Crossgrades, Qualifying products, etc... how's that gonna work?

I'm considering selling my KKS Mk2 so keeping all the stuffs it came with would be awesome.

 

I’m surprised it hasn’t been announced.
It’s always a question that comes up in here with regards to transferring hardware

 

Got my Komplete Ultimate Crossgrade upgraded to full in the same conversation. Big change in the right direction. I'm guessing it's all connected with what's coming down the pipe later.
Not my intention to stir anything up, only to help the OP.

 

You didn’t stir anything up , thanks for telling us , we wouldn’t have known about it otherwise.

 

Yeah, what he said. Thanks, info is alwas welcome!

 

Hey guys,

Yes that's actually true for a bunch of hardware now. We literally just implemented that change a couple of weeks ago and checking that everything is working smoothly before sharing official communication about it.
Just to clarify this now for OP, you would only need to transfer the hardware serial of your Maschine MK3 and keep all the software in your account. Whenever the hardware serial is registered again, it would trigger new software serials (as long as you don't already have them in your account obviously).

I'll share more next week on here when I have a clear picture of all we are about to communicate

 

I'm a bit more confused now, but maybe I am misreading. If you keep the software serials in your account, and the buyer registers the hardware, this generates new serials and you both have the software? The last sentence says “as long you don't have them (presumably them means the software serials) in your account, obviously.” But they would have to be in your account if they weren't removed as part of the license transfer, right? I don't get it.

 

if this is true then it makes it so much easier to buy and sell second hand as all you need now is to provide to the buyer or obtain the HW serial, no SW license transfers than can get messy

confused as there is on way for NI to remove SW from someone though, maybe that part doesn't matter now

as for who gets the upgrades it seems like it should be pretty obvious - the person with the HW serial is the master and the other user who kept SW after selling HW just stays on whatever version he/she is on