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New Windows 11 - High CPU usage when launching Traktor

Dieses Thema im Forum "Bug Reports" wurde erstellt von SpirosG, 13. Oktober 2021.

  1. SpirosG

    SpirosG NI Product Owner

    Beiträge:
    72
    Hi, few seconds after Traktor's launch, a Windows process is causing high CPU usage.

    Screenshot (3).png
     
    • Like Like x 1
  2. sqtk

    sqtk NI Product Owner

    Beiträge:
    48
  3. SpirosG

    SpirosG NI Product Owner

    Beiträge:
    72
    :)
    Screenshot 2021-10-13 202747.png




    Update: It seems that disabling the built in sound card (Realtek) from within Windows Device manager is enough to fix the issue.

    Update 2 : The problem occurs because Traktor is trying to access the built in microphone, disabling the access to desktop apps is resolving the issue.

    Screenshot 2021-10-13 222238.png
     
    Zuletzt bearbeitet: 13. Oktober 2021
    • Informative Informative x 1
  4. Jonas C @ NI

    Jonas C @ NI NI Team NI Team

    Beiträge:
    161
    Hi SpirosG

    Thank you so much for bringing that to our attention ! I'm gonna investigate that a bit further as I wasn't able to reproduce this CPU peak on my own machine so far.
    Were you able to observe this behaviour on Windows 10 or is it a new behaviour for you ?
     
  5. SpirosG

    SpirosG NI Product Owner

    Beiträge:
    72
    Hi Jonas C @ NI

    Thank you for the response.
    This is a new behavior, i've never experienced something similar in the past.
     
  6. SpirosG

    SpirosG NI Product Owner

    Beiträge:
    72
    Hi Jonas C @ NI

    Some more investigation on this.


    It seems that the problem occurs when the built-in soundcard has been set to run at 48000khz and Traktor has been set to use the built-in soundcard in shared mode.

    Screenshot (58).png

    Screenshot 2021-11-01 145613 (2).png

    When the built-in soundcard is configured to run at 44100khz the problem doesn't occur.

    Screenshot 2021-11-01 153516.png



    When the built-in soundcard is configured to run at 192000khz the problem doesn't occur also but the CPU usage is a bit abnormal and the latency is huge.

    Screenshot 2021-11-01 153728.png
     
    • Informative Informative x 1