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winter warmer deal?

Dieses Thema im Forum "TRAKTOR LE / TRAKTOR ME" wurde erstellt von martinlird, 8. November 2011.

  1. martinlird

    martinlird New Member

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    I registered my LE software today, and thought that I would receive an automated email regarding the upgrade with my new serial number. But so far haven't received anything?

    has anyone else done this? and how quick did you get your new serial?

    (i have contacted NI for support by the way, this is a general consumer question)
     
  2. Rexsoma

    Rexsoma New Member

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    2
    Same here. Bought the Audio 2 because of this promo. Registered the hardware and LE software and haven't received an e-mail. Contacted registration support.
     
  3. Karlos Santos

    Karlos Santos Rocket Man

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    12.126
    Guys, please check your spam/junk filters as NI emails are often junked.

    Also i believe there maybe an issue with the Automated response system at this very moment so there might be a delay.

    I will check back to see if you have received your emails. Keep me posted in this thread.

    Karlos
     
  4. Rexsoma

    Rexsoma New Member

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    No e-mails from NI in my spam folder or anywhere.
     
  5. M.K.

    M.K. New Member

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    3
    I have the same problem: I neither got an automatic Email with a SN for Traktor Pro 2 after I have registered Traktor LE from my new Audio 10 on November 9th 2011 nor replies to my 2 support requests from last week [Ticket#2011111210003987] & [Ticket#2011111010006719].

    Is it a winter deal or a winter fake? :-(

    BTW, my spam folder is empty, too.
     
  6. Kryopsis

    Kryopsis New Member

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    2
    I have the same problem. I bought the Traktor Audio 2 and registered it on November 9th. I have not received the Traktor 2 Duo upgrade and while I filed a support ticket, I've yet to receive a reply from NI.
     
  7. Daniel @ NI

    Daniel @ NI NI Team NI Team

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    123
    Hi all,
    Please excuse the delay. All of you will receive their serials by the end of today.

    Best,
    Daniel
     
  8. M.K.

    M.K. New Member

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    I still have received nothing, yet.
     
  9. laugedk

    laugedk New Member

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    any of you got it yet? just registret 2day.. and was wondering how long time before you get it...

    OFF tropic: i bought (14 september) an x1 when the same offer was running that you got a free copy of traktor... but didn't install it cause i was using serato... but decided 2 try traktor and sold my serato box... have i lost that free copy of traktor or what? or do they upgrade my duo to pro? :)
     
  10. Kryopsis

    Kryopsis New Member

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    2
    I've yet to receive anything. It's been almost two weeks now. At least NI's Daniel posted in the thread because I heard absolutely nothing regarding the support ticket I filed.

    EDIT: I got my registration, thank you Daniel & NI.
     
  11. jamesrize

    jamesrize New Member

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    same story here. not sure what the turnaround time is. there was also a card in there for a $30 credit.. not seen a thing.
     
  12. nmcspadden

    nmcspadden New Member

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    I bought mine on Sunday, so it's only been 24 hours for me, but I'd love to get my Traktor upgrade soon :)
     
  13. PulCzar

    PulCzar Forum Member

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    367
    Does this offer also apply to the Komplete Audio 6 interface? It brings a copy of Traktor LE 2. It's a more expensive interface so I think I'm entitled. :|
    So how about it NI, are you truly feelin' the Holiday spirit? ;)
     
  14. nmcspadden

    nmcspadden New Member

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    4
    Never mind, got mine this morning. Can't figure out how to edit posts, so I'll just quote myself here.

    Thanks, NI!
     
  15. Dysprosium

    Dysprosium New Member

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    Same problem: Bought NI Traktor Audio 6 few days ago (including Traktor LE)
    and waiting now for the "Free Traktor Pro 2 Upgrade"-eMail..

    Just wanna mix some tunes for christmas :/

    greetz
    Dysprosium
     
  16. Dj Miss Ann

    Dj Miss Ann New Member

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  17. Dj Miss Ann

    Dj Miss Ann New Member

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    :) Yes received it! thank you :cool: I'm very happy :-D
     
  18. Tehnik

    Tehnik Forum Member

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    I registered mine copy of Traktor LE 2 (TA2 interface) a DAY before the deal came out - any chances I could get this too?
     
  19. magnus.bark

    magnus.bark NI Product Owner

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    I sent a question to the NI support system, and I got the upgrade serial number just after a few hours.
     
  20. PulCzar

    PulCzar Forum Member

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    367
    To Traktor Pro?