Questions about features, compatibility, demo versions, the NI website etc.
More...
CONTACT INFORMATION
Questions about registration, user accounts, passwords, address data, serial numbers, download problems etc.
Registration Support...
A lot of questions about delivery times and costs, invoices, prices, CD and manual exchange, or shop problems are answered here.
Online Shop FAQ
You can also contact our Order Support if you have order-related questions.
Technical Support for registered users, covering installation, compatibility, bugs, faulty hardware, improvement suggestions etc.
Technical Support...
Tip: Please visit our Knowledge Base before contacting the support team.
Please also note our Support Policy...
NATIVE INSTRUMENTS North America, Inc.
5631 A Hollywood Boulevard,
Los Angeles, CA 90028
USA
NATIVE INSTRUMENTS GmbH
Schlesische Straße 28
D-10997 Berlin,
Germany
Main Office / Sales & Presales
If you are calling from within the USA,
you can call toll-free on:
Tel.: 1-866-556-6487
Fax: 1-866-556-6490
From outside the USA
you can reach the US office at:
Tel.: +1.323.467-5260
Fax: +1.323.372-3676
Technical Support (registered users only)
Tel.: +1.323.467 2693
Please also note our Support Policy...
Hours of Business
Monday – Thursday 9:00 - 17:00 PST
Friday: 9:00 – 16:00 PST
If you are calling from within Germany please ignore the international dialling code for Germany (+49) and add a 0 before the Berlin areacode (030...).
Main Office:
Telephone: +49.30.61 10 35-0
Fax: +49.30.61 10 35-2600
Hours of business: 10:00 - 18:00 CET
Registration Support or
Technical Support (registered users only)
Tel: +49.30.61 10 35-1400
Fax: +49.30.61 10 35-2400
Support is available from 10 - 18:00 CET (Monday to Friday)
Please also note our Support Policy...
Sales:
Tel: +49.30.61 10 35-1300
Fax: +49.30.61 10 35-2300
Hours of business: 10:00 - 18:00 CET
Questions about the Website:
webmaster@native-instruments.de
Disclaimer according to German teleservice law (TDG)
Native Instruments Germany
Native Instruments GmbH
Schlesische Strasse 28
10997 Berlin
info@native-instruments.de
Phone numbers and contact...
Management Board: Daniel Haver, Mate Galic
Amtsgericht Charlottenburg
HRB 72458
USt-IdNr. DE 20 374 7747
