CONTACT INFORMATION

Address, phone numbers, support etc.

General questions

Questions about features, compatibility, demo versions, the NI website etc.

More...

Registration Support

Questions about registration, user accounts, passwords, address data, serial numbers, download problems etc.
Registration Support...

Online Shop FAQ and Order Support

A lot of questions about delivery times and costs, invoices, prices, CD and manual exchange, or shop problems are answered here.
Online Shop FAQ

You can also contact our Order Support if you have order-related questions.

Technical Support

Technical Support for registered users, covering installation, compatibility, bugs, faulty hardware, improvement suggestions etc.
Technical Support...

Tip: Please visit our Knowledge Base before contacting the support team.
Please also note our Support Policy...

 




Postal Address - USA

NATIVE INSTRUMENTS North America, Inc.
5631 A Hollywood Boulevard,
Los Angeles, CA 90028
USA

Postal Address - Germany

NATIVE INSTRUMENTS GmbH
Schlesische Straße 28
D-10997 Berlin,
Germany


Telephone Numbers - USA & Canada

Main Office / Sales & Presales

If you are calling from within the USA,
you can call toll-free on:
Tel.: 1-866-556-6487
Fax: 1-866-556-6490

From outside the USA
you can reach the US office at:
Tel.: +1.323.467-5260
Fax: +1.323.372-3676

Technical Support (registered users only)
Tel.: +1.323.467 2693
Please also note our Support Policy...

Hours of Business
Monday – Thursday 9:00 - 17:00 PST
Friday: 9:00 – 16:00 PST

Telephone Numbers - Berlin, Germany

If you are calling from within Germany please ignore the international dialling code for Germany (+49) and add a 0 before the Berlin areacode (030...).

Main Office:
Telephone: +49.30.61 10 35-0
Fax: +49.30.61 10 35-2600
Hours of business: 10:00 - 18:00 CET

Registration Support or
Technical Support
(registered users only)
Tel: +49.30.61 10 35-1400
Fax: +49.30.61 10 35-2400
Support is available from 10 - 18:00 CET (Monday to Friday)
Please also note our Support Policy...


Sales:
Tel: +49.30.61 10 35-1300
Fax: +49.30.61 10 35-2300
Hours of business: 10:00 - 18:00 CET

Questions about the Website:
webmaster@native-instruments.de

 

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Disclaimer according to German teleservice law (TDG)

Native Instruments Germany

Native Instruments GmbH
Schlesische Strasse 28
10997 Berlin
info@native-instruments.de
Phone numbers and contact...

Management Board: Daniel Haver, Mate Galic

Amtsgericht Charlottenburg
HRB 72458
USt-IdNr. DE 20 374 7747

 

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