SUPPORT

 

PAYMENT METHODS & SHIPPING

 

PAYMENT METHODS

  • Credit Cards: We accept VISA, MasterCard, AMERICAN EXPRESS, JCB and Diner's Club International.
    ("Verified by VISA" and "MasterCard SecureCode" are supported by NI)

  • PayPal: secure and fast payment via PayPal is also possible.
 

SHIPPING

Free shipping is available worldwide for all standard delivery orders.
If you would like faster delivery, you can pay for a different delivery method.




An overview of delivery times for standard free shipping / paid express delivery:
The following info is an estimate. You will receive more detailed delivery time information for individual countries at the checkout stage. Please note unexpected shipping delays are a possibility. Free shipments cannot be tracked.
 
SHIPPING free paid express
USA 6-8 working days
(UPS Ground)
3 working days (UPS 3-Day)
2 working days (UPS 2-Day)
1 working day (UPS Standard Overnight)
Canada 6-8 working days
(UPS Canada Standard)
Europe (EU) 6-8 working days
(standard delivery)
2-4 working days (UPS Standard)
Europe (Non-EU) 7-9 working days
(standard delivery)
3-4 working days (UPS Standard)
Germany 3 working days (DHL) 2 working days (UPS Standard)
Japan 2-3 working days
(Yamato Standard Home Delivery)
Shipping to remote locations may take longer
 
Taiwan, Singapore, South Korea 4-5 working days
(Fedex Economy)
 
Australia, Pacific Islands 6-8 working days
(Fedex Economy)
 
Rest of Asia, India 7-9 working days
(Fedex Economy)
 
Central and South America 4-15 working days
Africa, Far East Up to 4 weeks
(standard delivery)
4-6 working days (DHL WPX)
 
Please note: Additional duties, taxes and brokerage fees may apply, depending on where you live. Native Instruments is not responsible for any additional duties, taxes, or brokerage fees. Please see ourGeneral Terms and Conditions for details.