1. Hi everyone,

    Apple just released Logic Pro 10.5 for MacOS 10.15. We found out that Crush Pack, Mod Pack, Replika, and Replika XT will crash.

    Our teams are currently working on a fix, and we hope to have this out to you as soon as we can!

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Cannot connect timecode

Discussion in 'KONTROL Z2' started by fuseone, Feb 2, 2018.

  1. fuseone

    fuseone New Member

    Messages:
    4
    Hi,
    Complete newbie here and currently regretting buying this setup as I cannot even complete the simplist of tasks.

    I have set up as per the written instructions, gone through the setup wizard selected selected 2 track decks & 2 remix decks (scratch) I've tried both internal & external mixer but still nothing.

    Basically the turntable Icon will not allow me to select it, just stays a dull grey colour.

    Screenshot (1).png Screenshot (2).png Screenshot (3).png Screenshot (4).png

    I have attached photos as the community support requested but unable to recieve any help from them as yet.

    What am I not doing right?

    I have a lenovo L440 laptop running windows 8.1 pro with 4gb of memory.

    Thanks
     
  2. ErikMinekus

    ErikMinekus NI Product Owner

    Messages:
    749
    You need to select the Kontrol Z2 as the audio device under Audio Setup.
     
  3. fuseone

    fuseone New Member

    Messages:
    4
    It doesn't list the z2 as an audio device? Every other device is listed apart from the one I am using?
     
  4. ErikMinekus

    ErikMinekus NI Product Owner

    Messages:
    749
    Have you installed the Z2 driver? Is the Z2 connected to your laptop?
     
  5. fuseone

    fuseone New Member

    Messages:
    4
    Yes I installed the z2 driver. Infact I uninstalled scratch pro 2 three times and on the last install I just installed every driver. Still no different.
     
  6. ErikMinekus

    ErikMinekus NI Product Owner

    Messages:
    749
    Well then the issue is Windows not recognizing your Z2 as an audio device, you need to fix that before setting up Traktor.
     
  7. fuseone

    fuseone New Member

    Messages:
    4
    All sorted! I deleted & reinstalled the z2 driver and it has sprung into life!
    Thankyou very much for your help. Now to download some music.
     
    • Like Like x 1
  8. Mattia Voci

    Mattia Voci NI Product Owner

    Messages:
    11
    I have the same problem, but with my Mac
     
  9. RobbyRob

    RobbyRob New Member

    Messages:
    12
    I am having the same problem. I will have to see if deleting and reinstalling the driver works for me.
     
  10. RobbyRob

    RobbyRob New Member

    Messages:
    12
    So this worked. I uninstalled all the drivers that I did not need and only re-installed the Z2 driver. We'll see if this holds up after unplugging and plugging back in.