How to download

Discussion in 'KONTAKT' started by rothayato, Feb 4, 2020.

  1. rothayato

    rothayato New Member

    I recently purchased Konkrete on the Native Instruments website, during the Soniccoture sale. When I goto download it through Native Access, the only option I have is to ADD LIBRARY. When I click on ADD LIBRARY, I get a screen that says, "To continue installing please browse to the folder where you have unzipped Konkrete." But I never unzipped Konkrete, because I was never given a file to download, and I don't know how to do so. What am I doing wrong? I have included screenshots of the screens that I see in Native Access.
    Last edited: Feb 25, 2020
  2. Blindeddie

    Blindeddie NI Product Owner

    Not exactly sure, but did you check your “Products and Serials” page under your account on the main site? Products that are not available for download through Native Access can usually be found there.