Hey everyone, Sticking this one up if you need help on how to get in touch with us. If you have a support related question and require technical assistance, please keep in mind this is not an official tech support forum. Native Instruments support is available directly on our website here: https://support.native-instruments.com/hc/en-us DJ / Tech Support For questions about the usage of our products, choose our dedicated DJ section. Here you will be able to find the help you need or get in touch directly with our support team by using the relevant Traktor Solution Wizard. If you have any Presales questions, you can also reach out to us via chat* on our website (via our product pages). Feel free to use it if you are completely lost on how to get help *The chat is available from Monday to Friday between 1 - 4 PM (CET & PST).