Solved Maschine Jam : Snapshoot feature bugged (in v 2.8.3)

Discussion in 'MASCHINE Area' started by Eridon, Jun 25, 2019.

  1. Eridon

    Eridon New Member

    Messages:
    15
    hello everyone !

    Long time lurker around here , and proud owner of a Maschine Jam for almost a year :D

    Until recently , my Maschine Jam was working perfectly , either in Maschine or within Ableton

    But yesterday , I’ve installed the recent update of Maschine software

    Everything was running fine , until I needed to make and store a Snapshoot

    For doing it in the Maschine Jam , I have to press « SHIFT+LOCK »

    But now , by doing that , I have the first option to make it morph or no and ... it’s not working ....

    Like the whole Maschine Jam is freezing .... I can’t use it anymore , there is nothing responding , or completely randomly

    Fun fact is when I go back into midi mode (by using shift+headphone) everything is running fine into my daw (using Ableton) but it’s impossible for me to go back into Maschine Template by this method once I’ve tried to go into « Snapshoot mode »

    Im heavily use this feature in my Maschine Jam , and in Ableton too , I’m changing scene and Snapshoot by using this method

    Anybody can help me ? Or does anyone having the same problem and have found the solution ?

    (OS : Windows 10 , up to date and running fine)
     
    Last edited by a moderator: Jul 9, 2019
  2. tempsperdu

    tempsperdu NI Product Owner

    Messages:
    1,358
    Never used this feature so far in Jam but just tried it and can confirm this is bad. Completely freezes Jam into uselessness.
     
    • Informative Informative x 2
  3. Eridon

    Eridon New Member

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    15
    Thank you for confirming this , I was thinking that my Jam was faulty or damaged , but , as you confirming this , I am not the only one having this problem , we are sure that it is software wise that there is a problem

    This is like a hidden feature , but a really powerfull one (especially when you use a lot of transitioning , effect , jamming on the fly , etc etc)
    it was one of his selling point for me
    So , it’s a REALLY BAD BUG , I’m using this all the time T_T
     
  4. Kai @ NI

    Kai @ NI NI Team NI Team

    Messages:
    59
    Hey folks.
    Thanks for bringing this up. We'll have a look immediately and line it up for a fix.
     
    • Like Like x 4
  5. HammyHavoc

    HammyHavoc NI Product Owner

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    721
    Thank you!
     
    • Like Like x 1
  6. Eridon

    Eridon New Member

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    15
    Kai @ NI is it possible to get a rollback version of Maschine ? just before 2.8.3 ?
    because i really can't "work" without snapshoot , it's my way to make automation with Maschine , where should i go to get a the previous version ?
     
    • Like Like x 1
  7. René must be Unique

    René must be Unique NI Product Owner

    Messages:
    1,178
    OS?
    If it is Windows, I can help you with an older version.
    Always handy when you enter your signature!

    René
     
  8. Eridon

    Eridon New Member

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    15
    yeah , you right , i must correct this asap ^^

    I'm running in Windows 10
     
  9. sam_saw

    sam_saw NI Product Owner

    Messages:
    90
    Why we can't access anything post 2.6.8 in "UPDATES FOR LEGACY PRODUCTS" is beyond annoying
     
  10. René must be Unique

    René must be Unique NI Product Owner

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    1,178
    Here is the previous version 2.8.2.

    Don't forget to enter your signature.

    René
     

    Attached Files:

    • Like Like x 4
  11. tempsperdu

    tempsperdu NI Product Owner

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    1,358
    René to the rescue yet again :)
     
  12. René must be Unique

    René must be Unique NI Product Owner

    Messages:
    1,178
    International rescue
    5, 4, 3, 2, 1, Thunderbirds are go. :D

    René
     
    • Funny Funny x 1
  13. Eridon

    Eridon New Member

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    15
    I fking love you ♥♥♥

    and thx everyone for the help and fast response

    now , i hope for the best , and see if NI will fix those issue quickly (and by reading a lot the forums ... i can only hope apparently :p jk jk jk )
     
  14. Eridon

    Eridon New Member

    Messages:
    15
    Thank you again René, everything is working like a charm with the previous version , i'll gonna stick with this one , thank you again !
     
    • Like Like x 1
  15. LAWrin

    LAWrin NI Product Owner

    Messages:
    45
    Same here!
    Whole day spent with reinstalling, and Jam still freezes..
    mac OS 10.12.3
     
    Last edited: Jun 26, 2019
  16. René must be Unique

    René must be Unique NI Product Owner

    Messages:
    1,178
    You're welcome.
    I hope the NI team will update the page with old software versions. Isn't that so much work?

    René
     
    • Like Like x 1
  17. kaotik78

    kaotik78 NI Product Owner

    Messages:
    217
  18. Eridon

    Eridon New Member

    Messages:
    15
    Nope , because in the second you press SHIFT+LOCK , everything freeze on the Maschine Jam , you can't do anything ....
     
  19. kaotik78

    kaotik78 NI Product Owner

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    217
    Ive been debating heavily about picking up a Jam... have to wait now to see if they ever fix this now. Makes me hesitant when situations like this happen, hopefully they can release a fix soon in their next developer sprint :)
     
  20. Eridon

    Eridon New Member

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    15
    Well you know , i'm sticking with the 2.8.2 version , waiting for the fix , and it is THE ONLY ONE TIME when something got f*ed up like this since i own a Maschine Jam , so , it's not THAT bad , and not a lot of people know about this feature

    But me , im using this heavily , everyday , in every project/idea i have (i only have a Maschine Jam to manipulate anything into Maschine)

    But , it's up to you ^^